Vendor: SAP
Exam Code: C_C4HCX_04
Exam Name: SAP Certified Application Associate - Solution Architect for CX
Certification: SAP Certifications
Total Questions: 80 Q&A
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Updated on: Jun 18, 2026
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What analytics/reporting options are available for SAP Sales Cloud and SAP Service Cloud? Note: There are 3 correct answers to this question.
A. Embedded reports/dashboards
B. Third-party BI integration
C. SAP Analytics Cloud integration
D. Google Analytics
E. Dynatrace
What can you do in the SAP Commerce Cloud portal?
A. Build, deploy and publish new Web extensions to the users.
B. Manage common operational tasks such as user management, and access to application logs.
C. Create Web contents, promotions, and coupons to be launched in the Web store.
D. Customize the e-commerce storefront.
Your sales organization has requested a solution to optimize sales productivity during car travel including: Voice controlled tasks list and customer visit documentation via voice. Proactive information about customer issues. Which of the following BTP offerings are recommended to extend SAP Sales Cloud to implement this solution?
A. SAP Conversational AI
B. SAP Data Quality Management
C. SAP BTP, Kyma runtime
D. Service Ticket Intelligence
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