Vendor: Avaya
Exam Code: 7492X
Exam Name: Avaya Aura Call Center Elite Support
Certification: Avaya Certifications
Total Questions: 83 Q&A
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Updated on: Jun 14, 2026
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A customer uses multi site Best Service Routing (BSR) and IP trunks to handle callers in the most efficient
manner. To conserve bandwidth they would like announcements to be sourced at the local, regardless of
which site is deemed "best".
Which licensed feature must be activated to accomplish this?
A. BSR Usage Allocation Enhancements
B. ISDN/SIP Network Call Redirection
C. VDN Return Destination
D. BSR Local Treatment for IP and ISDN
You need to troubleshoot your Best Service Routing (BSR) polling vectors to verify that they are operating
as intended.
Which command do you use to do this?
A. monitor bcms hunt group
B. list trace trunk
C. monitor bcms trunk
D. list trace vdn
Refer to the exhibit.

You configured vectors in your New York and Denver locations to use Look Ahead Interflow. You want your New York location to interflow to your Denver location if the Denver split has less than 10 calls in queue. After setting vectors in the exhibit you find that calls are interflowing to Denver.
What would cause calls to interflow to Denver?
A. The wait-time command in step 3 in Denver is considered a call acceptance command and allowing calls to interflow
B. The wait-time command in step 1 in Denver is considered a call acceptance command and calls to interflow
C. The route-to number command in step 6 in New York is allowing calls to interflow to Denver
D. Step 8 in Denver should be a busy command
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