Vendor: Avaya
Exam Code: 72300X
Exam Name: Avaya Aura Communication Applications Support
Certification: Avaya Certifications
Total Questions: 93 Q&A
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Updated on: Jun 01, 2026
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In the 8D Troubleshooting Methodology, which two steps does Discipline 3, Contain Interim Actions, involve? (Choose two.)
A. Try actions that bypass the issue, like creating a work-around for temporary restoral of service.
B. Capture potential triggers.
C. Evaluate systems and components.
D. Develop immediate controlled actions to isolate the problem.
E. Develop a hypothesis based on the outcome of the various controlled actions and the system's reactions.
You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and
Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error
Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)
A. Install the Certificate Authority certificate that signed SBCE identity certificate into SM.
B. Export the SBCE identity certificate, and import it into SM.
C. Install the Certificate Authority certificate that signed SM identity certificate into SBCE.
D. Add Certificate Authority certificate into the TLS profile Peer Verification List.
Which two methods can be used to determine the status of the Switch/CTI Link between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)? (Choose two.)
A. Observe the AES Alarm Report.
B. Run an ASAI test on AES.
C. Observe the CM dashboard.
D. Observe the AES dashboard.
E. Run the status aesvcs cti-link command on CM.
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