Vendor: Avaya
Exam Code: 6210
Exam Name: Avaya Aura Contact Center Implementation
Certification: Avaya Certifications
Total Questions: 71 Q&A
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Updated on: Jun 05, 2026
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For Avaya Aura Contact Center (AACC) High Availability (HA), you must backup the active server database, restore it onto the standby server and enable shadowing.
Database shadowing does not work if the difference in time between the active and the standby server database is greater than how many hours?
A. 72 Hours
B. 48 Hours
C. 24 Hours
D. 12 Hours
In a Mission Critical AACC High Availability (HA) campus solution, there are two types of switchovers, managed and unmanaged. A managed switchover is one initiated by the administrator or caused by a failure of a monitored Contact Center Manager Server (CCMS) or Communication Control Toolkit (CCT) component. An unmanaged switchover results from a hardware, network, database or power failure.
Which three conditions must be satisfied before a switch over can occur? (Choose three.)
A. Switchover is only enabled on the standby server.
B. The active server database and standby server database are synchronized, and the standby server database is shadowing the active server database.
C. The active and standby servers can communicate with the trusted server
D. The active and standby servers have switchover enabled.
E. The active server is running. All the critical CCMS and CCT services are running.
The installation of the Contact Center Manager Administration (CCMA) component adds default users to the Windows operating system.
Which CCMA user accounts are created during the Avaya Aura Contact Center (AACC) installation?
A. iceAdmin IUSR_SWC
B. AAD_User AACC_Admin
C. AACC_Admin IUSR_SWC
D. BKup_SWC iceAdmin
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