6210 Online Practice Questions and Answers

To log in to the Avaya Aura Media Server (AAMS) Element Manager (EM) from a browser, you must enter the correct URL.

Which URL format is correct to access the AAMS Element Manager (EM)?

A. https://:em

B. https://:8800/em

C. https://:/em

D. https://:8443/em

The Avaya Aura Media Server High Availability (HA) feature ensures the uninterrupted availability of media processing and reduces the loss of processing data when an AAMS fails.

Which three statements regarding the AAMS High Availability (HA) feature are true? (Choose three.)

A. You can perform a manual failover on the Active AAMS.

B. You cannot a manual failover on the Active AAMS.

C. High Availability (HA) is available only if the AAMS servers are installed on the Red Hat Enterprise Linux (RHEL) operating system.

D. One AAMS HA pair supports up to 1000 agents, without SIP Call Recording.

E. AAMS HA supports Hyper-V Clustered environment.

When setting up scheduled backups to a network location, which two steps are required? (Choose two.)

A. Create a shared directory on a networked logical drive to store the database backup.

B. Shutdown the Avaya Aura Contact Center (AACC) server.

C. Navigate to Windows > Apps > Database Maintenance utility > Scheduled Backup D. Navigate to CCMA > Launchpad > Contact Center Management > Scheduled Backup

Avaya Aura Contact Center (AACC) Release 7 supports only the Avaya Aura Media Server (AAMS), formerly called Avaya Media Server.

Which three statements regarding the AAMS are true? (Choose three.)

A. AAMS is supported on the Windows Server 2012 R2 operating system when installed co-resident with AACC.

B. AACC requires a license for each AAMS instance in the solution.

C. An Avaya Aura Media Server High Availability pair of server requires two instance licenses.

D. A standalone Avaya Aura Media Server is supported on the Windows Server operating system.

You are configuring the Windows Operating System for an Avaya Aura Contact Center (AACC) installation.

Which setting will you select for Data Execution Prevention (DEP)?

A. Turn off DEP for all programs and services.

B. Turn on DEP for essential Windows programs and services only.

C. Turn on DEP for all programs and services except for those specifically selected.

D. Turn on DEP for all AACC programs and services.

You are preparing to activate the Agent Desktop Displays (ADD) tool in the call center.

Which protocol is a prerequisite for ADD in the Avaya Aura Contact Center (AACC) environment?

A. Multicast or unicast communication from the CCMS to Contact Center Manager Administration (CCMA)

B. Unicast communication from the CCMS to the client PCs

C. Multicast from Contact Center Manager Administration (CCMA)

D. RSM Compression (Real-Time Statistical Multicast) option that is enabled from the Contact Center Manager Server (CCMS)

Which three Operating Systems are supported for an Avaya Agent Desktop (AAD) client installation?

A. Microsoft Windows 8.1 (32-bit and 64-bit)

B. Microsoft Windows 7 (32-bit and 64-bit)

C. Windows XP Professional SP2 or later

D. Microsoft Windows 10 (32-bit and 64-bit)

E. Agent Desktop Release 7.0 (32-bit and 64-bit)

Which two statements about the License Manager (LM) Configuration utility are true? (Choose two.)

A. The License Manager Configuration utility can be used to download the license file from the Avaya license website.

B. License Manager supports a WebLM License File and the Avaya WebLM Server on a virtual machine.

C. The License Manager provides central control and administration of application licensing for all features of the Contact Center.

D. The license file on the server can be edited where License Manager is installed.

With the Avaya Aura Contact Center (AACC) High Availability (HA) solution, email notifications can be sent automatically when a switchover occurs.

What information can be included? (Choose two.)

A. A description of the switchover type

B. Switchover Information about the involved servers

C. Additional information of the critical service or network failures

D. Support numbers to reach out to Avaya

Avaya Aura Media Server (AAMS) is used in SIP-enabled Contact Centers for media processing.

Which two configurations are possible with Avaya Aura Contact Center (AACC) 7.1? (Choose two.)

A. AAMS installed with OVA in Virtual System

B. AAMS installed on Hyper-V cores on Physical Server

C. AAMS installed on Hyper-V cores in Virtual System

D. AAMS installed with OVA on Physical Server