Vendor: Cisco
Exam Code: 500-450
Exam Name: Implementing and Supporting Cisco Unified Contact Center Enterprise (UCCEIS)
Certification: Cisco Certifications
Total Questions: 95 Q&A
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Updated on: Dec 07, 2025
Exam retired ,new exam code replace: 500-443
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Refer to the exhibit.

The Cisco Unified Customer Voice Portal post call survey is enabled on OAMP. Which option describes what the survey dialed number pattern represents?
A. dial peer configured for survey DN
B. dialed number configured for UCCE scripts
C. route pattern configured for survey DN
D. dial peer configured for survey DN and dialed number configured for Cisco Unified Contact Center Enterprise scripts
E. dial peer and route pattern configured for survey DN and dialed number configured for Cisco Unified Contact Center Enterprise scripts
Which four items does the Cisco Finesse administrative application allow administrators to configure? (Choose four.)
A. connections to the CTI OS server and the Administration and Data server database
B. cluster settings for VOS replication
C. ready and login reason codes
D. wrap-up reasons and phonebooks
E. workflows and workflow actions
F. call variable and ECC variable layout
G. desktop layout and conference resources
H. upload third-party gadgets
A new gateway was added to the Cisco CVP in a comprehensive deployment and calls are failing with error “403 forbidden”.
What is the possible cause?
A. Gateway cache requires a reset.
B. Toll Fraud security is not configured correctly.
C. Gateway authentication has not been configured.
D. Gateway IP has been blacklisted.
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