Vendor: Cisco
Exam Code: 500-052
Exam Name: Cisco Unified Contact Center Express
Certification: Cisco Certifications
Total Questions: 90 Q&A
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Details)
Updated on: Jun 05, 2026
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This exam tests a candidate's knowledge of the design, implementation, and operation of Cisco Contact Center Express version 11.0 deployments.
During runtime, when a valid SQL Query in a DB Read step returns 0 rows, which branch of the step will be executed?
A. Timeout
B. SQL Error
C. Successful
D. No Data
Which three Cisco Unified Contact Center Express Application Administration tasks may be performed by a supervisor who does not have administrative privilege? (Choose three.)
A. Delete a resource group.
B. Remove a skill from a CSQ.
C. Enable automatic work on a CSQ.
D. Modify the skill competence level of an agent.
E. Create a resource.
F. Delete a skill
Where can you start, stop, and restart Cisco Unified Contact Center Express services?
A. the system page on Cisco Unified Contact Center Express Administration
B. Cisco Desktop Administration
C. Control Center on Cisco Unified Contact Center Express Service ability
D. Cisco Unified Communications Operating System Administration
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