Vendor: Avaya
Exam Code: 3313
Exam Name: Avaya Aura Contact Center Maintenance and Troubleshooting
Certification: Avaya Certifications
Total Questions: 63 Q&A
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Updated on: Jun 09, 2026
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While troubleshooting a communication control (CCT) issue, Avaya support has requested an archive of all current CCT log files.
How would you make an archive of the log files to provide to support personnel?
A. Create a ZIP archive of all files in D:\Avaya\Logs\CCT.
B. The Archive Manager creates a new log file archive every hour. the archive will be available configured archive location when the Archive Manager completes the archive process.
C. Run the log Archive utility on the CCT and click the "Schedule An hive" button on the tab. When the schedule completes, the archive will be available in the configured archive lot
D. Run the Log Archiver utility on the CCT server and click the "Archive AM Files Now" button on Settings tab. The archive will be available in the configured archive location.
When viewing the Multimedia Dashboard, the CCMM Contacts by type section displays status counts for which multimedia contact States? (Choose three.)
A. New
B. Abandoned
C. Oldest
D. Closed
E. Waiting
nslookup is a Windows operating system tool that can be used to test whether name resolution is functioning properly.
Which three statements regarding the nslookup troubleshooting tool are true? (Choose three.)
A. nslookup displays the fully-qualified Hostname and IP Address of the Target
B. Run nslookup from the Windows command line
C. nslookup displays the server Hostname and IP Address
D. Run nslookup from Windows > Apps > Services
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