Vendor: Avaya
Exam Code: 3101
Exam Name: Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Exam
Certification: Avaya Certifications
Total Questions: 68 Q&A
Updated on: Jun 13, 2026
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You have administered a mailbox as an auto attendant but calls are not redirected when a presses 0 or *0.
Which option is most likely cause?
A. CALL TRANSFER OUT OP MESSAGING > Transfer Type dropdown menu > Enhanced cover 0
B. CALL TRANSFER OUT OP MESSAGING > transfer Type drop-down menu > Non
C. AUTOMATED ATTENDANT MENU> Treatment drop-down menu > call-answer.
D. AUTOMATED ATTENDANT MENU> Treatment drop-down menu
Avaya Communication Manager uses Network Regions for network bandwidth efficiency and to help ensure voice quality.
Which statement describes the group for which Network Regions was designed?
A. A group of similar IP endpoints that confirm to the same Dial Plan
B. A group of similar IP endpoints using IP Media Processor (TN2302AP) or IP Media Resource 320 (TN2602AP) boards
C. A group of similar IP endpoints that share the same VoIP and signaling resources
D. A group of similar IP endpoints in the same branch location
Which action should be completed prior to installing a new service pack on Communication manager (CM)?
A. Stop Cm
B. Stop CMM if enabled
C. Deactivate any existing service pack
D. Do a save translation/reset system 4
The following table comprehensively analyzes the quality and value of Avaya Certifications 3101 exam materials.