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Genesys Certifications Exam Preparation Resources

Use this list to explore individual Genesys Certifications exams and identify the certification requirements that align with your technical background, job role, and professional development goals.

All Genesys Certifications Certification Exams

  • CIC-101-01 - CIC Core - PureConnect
  • GCP-GC-ADM - Genesys Cloud Certified Professional - Contact Center Admin
  • GCP-GC-IMP - Genesys Cloud Certified Professional - Implementation
  • GCP-GC-REP - Genesys Cloud Certified Professional - Reporting and Analytics
  • GCP-GCX - Genesys Cloud CX Certified Professional - Consolidated
  • GCX-GCD - Genesys Cloud CX: Developer Certification
  • GCX-SCR - Genesys Cloud CX: Scripting
  • GE0-703 - Genesys Certified Professional 7 - Consultant, Voice Enterprise Edition
  • GE0-803 - Genesys Certified Professional 8 - System Consultant, Voice Platform (GCP8 - CVP)
  • GE0-806 - Genesys Certified Professional 8 - System Consultant, Genesys Workforce Management (GCP8 - CWFM)
  • GE0-807 - Genesys Certified Professional 8 - System Consultant, Genesys SIP SERVER (GCP8 - SIP)
  • PC-CIC-CORE - PureConnect: CIC Core