Salesforce FIELD-SERVICE-CONSULTANT Exam Dumps

A Universal Containers customer is having issues with three containers at the customer's site. Each container is tracked as an Asset on the customer's Account.

Which two methods should the Consultant recommend to ensure the service associated with each container can be handled independently?

Choose 2 answers

A. Add each Asset to a separate Work Order Line Item. Create a Service Appointment for each Line Item.

B. Add each Asset to a separate child Work Order. Create a Service Appointment for the parent Work Order.

C. Add each Asset to a separate Work Order Line Item. Create a Service Appointment for the Work Order.

D. Add each Asset to a separate Work Order. Create a Service Appointment for each Work Order.

Universal containers has enabled field service lightning and wants to enable milestones for work orders.

What should a consultant take into consideration?

A. Creating milestones for work orders requires an entitlement for case.

B. Creating milestone trackers requires a custom lightning component.

C. Creating entitlements for work orders requires a custom lightning component.

D. Creating entitlements for cases and work orders must be separated.

Universal Containers is experiencing an issue where Technicians are repeatedly called back to a job that has been completed in the past. How should a Consultant recommend this information be tracked?

A. Create a new Work Order and relate it to the previous Work Order.

B. Create a new Work Order and relate it to the Customer.

C. Update a field called "Repeat Call" on the initial Work Order.

D. Create new Work Order Line Items under the initial Work Order.