Vendor: ServiceNow
Exam Code: CIS-FSM
Exam Name: Certified Implementation Specialist - Field Service Management
Certification: ServiceNow Certifications
Total Questions: 86 Q&A
Updated on: Jun 14, 2026
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If your goal is to prepare for the ServiceNow Certifications exam with clarity and efficiency, you can begin a structured preparation process designed around real exam expectations.
As it pertains to dynamic scheduling system properties, what is the recommended maximum number of tasks that can be selected when running dynamic scheduling manually?
A. 40
B. 20
C. 30
D. 50
As it pertains to the Agent Feedback feature, ServiceNow calculates the average rating of a field agent and stores it in which table?
A. kb_feedback_task_metric
B. wm_agent_rating
C. com_feedback
D. asmt_metric
How do you prevent a task which has been rejected by an agent from being dynamically assigned to the same agent in the next 24 hours?
A. Configure custom assignment rules
B. Configure the rejected technician duration system property
C. Configure unassignment constraints for dynamic scheduling
D. Configure agent task rejection preferences
The following table comprehensively analyzes the quality and value of ServiceNow Certifications CIS-FSM exam materials.