700-805 Online Practice Questions and Answers

Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?

A. The adoption rate is 50%under the expected level and the plan is six months before the expiration date.

B. There are no open incidents 30 days before renewal dates.

C. Customer is willing to subscribe to a recommendation case to be publicly communicated.

D. The health index of a customer is over expected targets with no red flags.

What does TPV mean?

A. Total Product Value

B. Total Partner View

C. Telepresence Value

D. Total Partner Value

Which task is the responsibility of the Renewals Manager?

A. billing recurring revenue contracts

B. managing recurring revenue risk

C. driving adoption of specific technologies

D. managing the Success Plan

Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?

A. validate the customer's business needs

B. focus on benefits

C. lock in revenue streams through co-termination

D. explore up sell opportunities

Which area of the Success Plan is the Renewal Manager responsible?

A. Barriers Predicted

B. Solution Renewal

C. Adoption Barriers Overcome

D. Success Plan Hypothesis

Which statement best describes an Accelerator?

A. An on-call service for customer support

B. A one-on-one deep dive on network issues

C. A one-on-one coaching engagement covering specific use cases

D. A hosted one-to-many educational webinar with live expert Q and A

An important Cisco customer has a large number of individual licenses for Cisco One in Enterprise Networking and engages many Webex users. The customer has expressed the intention to grow both groups and needs a compelling and simplified proposal.

Which Cisco offer represents the best value for the customer?

A. Propose to migrate to perpetual model.

B. Suggest as implied discount DSA with the total of licenses from each product Cisco One and Webex.

C. Ask Cisco team to engage into a Smart Account or Enterprise Agreement and propose a creation of a Customer Success Plan.

D. Prepare a Partner Branded Managed Service deal.

Which success indicator for a Renewals Manager is valid?

A. increased deployment of licenses

B. stabilized customer satisfaction scores

C. new product introductions

D. on-time renewal

Which strategy contributes to the successful renewal of service contracts?

A. Offer discounts.

B. Lock in revenue streams through co-termination.

C. Communicate product performance, pricing, and position.

D. Discount multi-year service agreements.

What is the primary measurement of success for a Renewals Manager?

A. upsell percentage

B. percentage of contracts closed

C. renewal success rate

D. iARR rate