Vendor: Avaya
Exam Code: 3308
Exam Name: Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance Exam
Certification: Avaya Certifications
Total Questions: 65 Q&A
Updated on: Jun 13, 2026
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Which statement describes how to backup the Audio and Screen recording for the Quality Monitoring (QM) system?
A. Backup the contents directory on the QM Server.
B. Backup the SQL database on the QM Server.
C. Backup the /eCorder directory on the Avaya Contact Recorder (ACR).
D. Archive the contents of the /call directory on the Avaya Contact Recorder (ACR).
What happens when the Framework installation fails?
A. The installer will stop and quit from the tool. Once the issue is resolved, the installer will restart from the beginning of the installation.
B. Failed components will be tracked in the installer's log file.
C. Errors will appear in black text in the SR tool.
D. All installation errors will appear on the alarms page of Element Manager.
For an Avaya Contact Recorder (ACR) topology consisting of Master, Standby and CRS, the ACR replay role is automatically assigned to which of the servers under Enterprise Management in Avaya Workforce Optimization (WFO)?
A. ACR Master only
B. ACR Master and Standby server
C. ACR Master, Standby and CRS server
D. CRS server only
The following table comprehensively analyzes the quality and value of Avaya Certifications 3308 exam materials.