3308 Online Practice Questions and Answers

Using a new computer, you are trying to log into the Enterprise Manager for the Application Server.

Enterprise Manager is accessible from your old PC. When navigating to http://"frameworkserver":7001/wfo,

Internet Explorer closes with no error.

What is causing this problem?

A. You are using Internet Explorer 8

B. You are using the wrong URL

C. You don't have network connectivity to the Application Server.

D. You have the pop-up blocker turned on.

You are in the process of creating a new supervisor on the Framework server. You have created the user profile, but when you try and assign access rights, the "Edit Access Rights" button is greyed out.

What is causing this problem?

A. You have not created a valid profile.

B. You have not created the user name and password.

C. You have not created the profile as a supervisor.

D. You have not assigned a user to a group.

A customer cannot connect to the Avaya Contact Recorder (ACR) server web client. Which log should you check?

A. the Tomcat Logs

B. the Catalina logs

C. the usage report logs

D. the var logs

Using a local computer, the technician is trying to launch the Quality Monitoring (QM) page from the Interactions dropdown in Enterprise Manager. The web page displays an error message requiring you to contact the administrator.

Which desktop application was not installed?

A. PlaybackInstallation

B. FormDesignerInstallation

C. FormDesignerStandAloneInstallation

D. Screen_Capture_Agent

Prior to starting to delete the calls from the calls partition, by default what is the free space that the diskmanager will attempt to keep free on the calls partition?

A. 1 MB

B. 1 GB

C. 100 MB

D. 500 MB

Which tool can be used for migrating evaluations from Quality Monitoring (QM) R11.0 to QM R12.0?

A. User Migration Tool (UMT)

B. Custom Data Migration Mapper (CDMM)

C. Quality Monitoring R7.x Migration Tool

D. Data Import Tool

You are planning to install Avaya Contact Recorder (ACR) on a customer site that is using an Avaya Communication Manager as a PBX.

Which two devices should be reachable by the ACR? (Choose two.)

A. Avaya Session Manager

B. Avaya Application Enablement Server

C. Avaya IP Telephones

D. Avaya Communication Manager Gateway

Which two statements about the Server Readiness Validation tool are true? (Choose two.)

A. It creates a report to show any trouble spots.

B. It validates media drives.

C. It validates database drives.

D. It validates operating system settings.

A technician is trying to integrate the Avaya Contact Recorder (ACR) with the Avaya Aura® Contact Center, in a SIP based Contact Center.

Assuming that the only requirement is to record inbound calls through the hunt group or the queue, where does the Avaya Contact Recorder obtain CTI information?

A. Meridian Link Services on the Avaya Aura® Contact Center

B. Application Enablement Services

C. Communication Control Toolkit

D. eQuality Balance CTI Events Input

E. CTI Link as configured on the Communication Manager

A subset of the information sent to the application logs can also be forwarded to one or more Syslog servers.

Which steps are necessary to configure this Syslog on the Avaya Contact Recorder (ACR)?

A. Access the ACR webpage under General Setup. Recorder Update the URL(s) of `External Control Port(s) to connect to'.

B. Access the Syslog webpage under General Setup. Syslog SNMP Notification Destination.

C. Access the ACR webpage http:// :8080/servlet/acr?=mtce, and update the Syslog server information under `Syslog Host(s) to send logging to'

D. Access the ACR webpage under General Setup. Recorder Update the IP address on this server to use for recordings.