Vendor: Salesforce
Exam Code: SALESFORCE-LOYALTY-MANAGEMENT
Exam Name: Salesforce Loyalty Management Accredited Professional (AP-212)
Certification: Salesforce Certifications
Total Questions: 110 Q&A
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Details)
Updated on: Jun 19, 2026
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A Marketing Manager is trying to find a dashboard that shows a reward programs progress but does not see any reports or dashboards with this information.
What does an Administrator need to do to present Loyalty Program data to the Marketing Manager?
A. Modify the Marketing user profile to include permission to run reports.
B. Create a permission set to run reports and assign it to marketing users.
C. Enable CRM Analytics and create a Loyalty app.
D. Search Salesforce AppExchange for Loyalty Analytics apps.
Northern Trail Outfitters, wants to implement its new Loyalty Program. The Chief Marketing Officer wants to offer the following benefits to customers:
1.
Award points to the customer that can be redeemed for products in the store
2.
Gamify customers that spend the most to receive exclusive benefits.
What three elements should the Administrator configure?
A. Set up one qualifying currency and a non-qualifying currency
B. Set up one qualifying currency
C. Set up a tier system based on a cumulative spending value
D. Set up vouchers for specific products
E. Set up promotions
A company is designing a new Loyalty Program to reward its members based on purchases and short-term and long-term engagement with the program.
Which two types of currency does Salesforce Loyalty Management offer out-of-the-box that can be configured to accomplish the company's Loyalty Program objectives?
A. Fixed Model and Activity Model
B. Non-Qualifying Points and Qualifying Points
C. Non-Qualifying Points and Activity Points
D. Fixed Model and Qualifying Points
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