OG0-061 Online Practice Questions and Answers

How does the IT4IT Reference Architecture use the value stream concept?

A. As a way of grouping functionality to provide context for where value is being created and delivered

B. To support predictable, sequential, waterfall approaches to IT service delivery

C. As a macro-process and capability architecture to provide context for IT value delivery and operations

D. In order to be compliant with the Value Chain concept of Michael Porter

What is the purpose of the Enterprise Architecture functional component?

A. To log, maintain, and evaluate all demands coming into IT through a single funnel

B. To manage creation, review, approval, and audit of all IT policies

C. To create and manage long-term IT investment and the execution plan-of-action

D. To manage the authoritative list of all IT investments

What is a benefit of implementing the Strategy to Portfolio value stream?

A. Increased business effectiveness by providing a foundation for moving from traditional IT service management to service brokerage

B. Services designed in accordance with standards and policies

C. Prioritized IT investment based on impacts on architecture and business priorities

D. Reduced costs by proactively identifying issues before the service impact becomes severe

Which value stream creates the Service Release Blueprint?

A. Strategy to Portfolio

B. Requirement to Deploy

C. Detect to Correct

D. Request to Fulfill

Which of the following is a Key Performance Indicator of the Request to Fulfill value stream?

A. The percentage reduction in the network required for new or changed services

B. Self-Service: Increased success rate for user self-fix

C. Satisfied customers per service/application

D. Arrival and departure rate of service requests

What is a key value proposition of the Detect to Correct value stream?

A. Service lifecycle tracking through conceptual, logical, and physical domains

B. Timely identification and prioritization of an issue

C. Increased fulfillment efficiency through standard change deployment and automation

D. Standardized service development and delivery

Which of the following is an objective of the Strategy to Portfolio (S2P) value stream?

A. Contributing to business strategy and planning, enabling IT alignment with business plans

B. Defining the context and end-to-end set of activities necessary to establish requirements and deliver new IT services

C. Defining the capabilities and business processes necessary for Project Management governance

D. Providing a new architectural framework that holistically describes all of the major activities of modern IT delivery

What functional component has the objectives to solve severe repeating incidents, and to minimize the impact of incidents that cannot be prevented?

A. Problem

B. Event

C. Diagnostics and Remediation

D. Service Level

Complete the sentence. Abstraction Levels 1 and 2 of the IT4IT Reference Architecture are known as _________________.

A. Conceptual Service Design and Logical Service Design

B. End-to-End Overview and Value Stream Documentation

C. Computation-Independent Architecture and Platform-Independent Architecture

D. End-to-End Overview and Solution Architecture

Which value stream connects consumers with IT goods and services?

A. Detect to Correct

B. Strategy to Portfolio

C. Request to Fulfill

D. Requirement to Deploy