NONPROFIT-CLOUD-CONSULTANT Online Practice Questions and Answers

Which resource should the consultant recommend to a non-profit organization to suggest new features in NPSP?

A. Power of Us Hub

B. Salesforce Help

C. Salesforce AppExchange

D. Trailblazer Community

A nonprofit organization is migrating from a standard Salesforce org to an NPSP org. It has a large volume of contacts. The nonprofit organization is considering using an Individual ("Bucket") account model. What are two considerations in this situation?

A. The Individual account model is a legacy account model and is no longer recommended.

B. Once the Individual model is enabled, it cannot be changed.

C. The Account name is identical to the Contact name.

D. There is a risk of account data skew with the Individual account model and the large volume of contacts.

A user creating Opportunities wants to avoid manually entering information twice in order to have it appear on both the Opportunity record and the Payment record. Which two steps should be taken to set this up?

A. Create Payment Mappings in NPSP Settings.

B. Create custom fields on the Payment object.

C. Create lookup fields on the Payment object.

D. Create a workflow that will copy Payment information to the Opportunity record.

A system admin uploaded a .CSV file using the Data Import Wizard with the NPSP Data Importer. The Mailing Street address field was mapped, but the admin noticed the field was Wizard on all of the records after the import completed. What is a likely cause?

A. The column contained incomplete data.

B. There were more than 65 columns in the CSV file.

C. The mapped Salesforce ID was inappropriate for the record type.

D. There were validation rules for the missing field.

A nonprofit wants to manage a new program In Salesforce.

What should the consultant recommend as the first step before embarking on a new implementation project?

A. Set up an implementation timeline and delivery plan.

B. Identify the challenges the nonprofit is currently experiencing.

C. Review data in a .csv file and begin mapping to existing fields.

D. Audit existing standard and custom objects and fields.

A nonprofit is looking for an integrated tool that manages more than one channel for personalized journeys, triggers messages automatically to create stronger relationships, and links communications to donations it has received. Which solution should the consultant recommend?

A. PSP and Experience Cloud

B. NPSP and Pardot

C. NPSP and Marketing Cloud

D. NPSP and Social Studio

A development director wants to compare year over year donation information on a weekly basis for the last five years in order to see giving trends via a bar chart. The director asks the consultant if reporting snapshots would work. What should the consultant advise about the limitations of reporting snapshots?

A. Reporting snapshots can run on a monthly basis.

B. Reporting snapshots can display a line chart.

C. Reporting snapshots can show data for the past three years.

D. Reporting snapshots do NOT work retroactively.

A nonprofit uses Salesforce for fundraising and now wants to provide support for clients through a real-time chat interface with a staff member. What should the consultant recommended?

A. Digital Engagement

B. Web-to-Case

C. Experience Cloud

D. Einstein Bots

A consultant using CumulusCI has customized a nonprofit's org and wants them to validate these changes with the latest release of NPSP which will be pushed to production one week later. What are two ways the consultant can deploy this for the nonprofit after the release is announced? Choose 2 answers

A. Test customizations in an updated sandbox.

B. Compare the customizations to the NPSP roadmap and create a new trial org.

C. Install NPSP and test the customizations in a new Developer Edition org.

D. Configure a scratch org with NPSP dependency and test customizations.

A consultant sot up and successfully tested an integration between the source system and a sandbox environment of Salesforce When the integration was switched to the production environment of Salesforce, the consultant encountered API

call limit errors.

What is the likely explanation for this?

A. Testing of the integration in the sandbox environment was insufficient.

B. The incorrect sandbox environment was used for testing.

C. The triggers associated with NPSP were disabled in the sandbox environment.

D. The API call limits were different for sandbox and production environments.