MBP18 Online Practice Questions and Answers

As part helps disadvantaged child, It works in partnership with local education authorities and health services to supported those children who need it most. The charity has 5 trustees, 27 full-time employees and 33 volunteers.

As what will the volunteers be shown on an organsation model of the charity?

A. Part of the environment.

B. Supplier

C. Customer

D. Process

The following is an activity diagram of a trail company's rules determining ticket type.

Twoelementsof the business rule shown are:

All travel before 10am is at Full Fare and only Standard Ticket are issued.

Off Peak tickets are issued for travel after 10am.

What is another element of this rule?

A. Rail card holders are always entitled to a Discounted off Peak fare.

B. During off Peak period, Railcard holders are entitled to a Discounted Standard fare.

C. During Off periods, Railcard holder are entitled to Discounted off Peak fare.

D. Railcard holders are always entitled to a Disconnected Standard fare.

In order to identify potential improvements, a business analyst has been asked to document the current customer sales experience in a large, electrical superstore. Whilst shadowing a customer service advisor, a sale was lost because the

advisor couldn't authorise a price discount for a customer, who had seen the product advertised at a lower price by a competitor. The customer advisor tried to discount the product to match the competitor's price but was unable to do so.

The customer service advisor explained that this discounting required management approval and. unfortunately, both managers authorised to do this were on their lunch break

What element of the POPII model had caused the sale to fail?

A. Process.

B. People.

C. information.

D. Technology

A business analyst has documented the following description for the task Mark Script

1.

Do Mark Script

2.

Assessor enters student-id

3.

IF system finds student-id

4.

THEN display student details

5.

ELSE return to step 3 (re-enter student-id)

6.

Download script

7.

ENDIF

8.

Mark script

9.

IF student fails

10.

THEN write feedback comments about the script

11.

ENDIF

12.

Indicate that script is fully marked

13.

System transfers marker fee amount to assessor's account

14.

ENDDO- end of the mark script task

If an activity diagram is drawn for this task, how many flows will there be to the final c1ompletion (Shown as a bull's eye) of the diagram?

A. 3

B. 1

C. 2

D. 4

A company's electronic content management system was implemented last year, a business analyst has now been brought in to assess the business benefits of the system.

The analyst learnt that the project's business case wasprimarily built around the efficiency that paperless order processing would bring and that the project went well, but the expected business benefit have not all been realized. In the course

of an investigation, it was found that the sales team are continuing to out hard copies of customer order.

Which element of POPIT did the project not fully consider?

A. Processes.

B. Information and Technology

C. People.

D. Organisation

A new project has been commissioned within an organisation's finance department. The assigned business analyst has decided to produce a functional view model to help him understand the department's work-Modeling the functional view of the finance department is advantageous, as it does which of the following ?

A. Clarities who reports to who in the finance department

B. Shows how the finance department interacts with other departments

C. Illustrates how processes work from beginning to end

D. Explains how the finance department reacts to external events

A village clerk receives bookings for the use of the village hall for events such as weddings and parties. Although the village hall has a website, bookings have to be made in an email request from a potential customer to the village clerk,

giving the dates and times required.

The event name is Email

A. Request deposit

B. Check customer details

C. Book hall

D. Check hall availability

Furlow and Hall is an interior decorating business. Specializing in high-quality handmade soft furnishings and a bestspoke design service. The business uses a small number of highly skilled craftspeople to make its products using traditional techniques.

Mrs Tieback, who sews the curtains for Furlow and Hall, is retiring later this year. Her local council has discovered that she has a workshop at her home and has informed her she is liable for business rates. This will lead to increased costs and so it is no longer economically viable for her to continue working.

Where wouldMrs Tieback be shown on an organisational model of Furlow and Hall?

A. Exhibit A

B. Exhibit B

C. Exhibit C

D. Exhibit D

WALL Ltd is expanding through new product innovation andcompetitoracquisition. The business administrator support unit of WALL Ltd has implemented updates tohandleincreased load on the payroll caused by this expansion of the

business, Payroll is a critical business application. The following business scenarios are being considered:

a-Production of the payroll summary on completion of pay calculation.

b-Taking new employees into the payroll after a business acquisition.

c-Responding to local employment regulations.

d-Introduction to local employment regulations.

e-Introduction of new payment terms and condition.

Entry of absence information approved by HR.

Which of these business scenarios will MOST LIKELY give an indication of how well the updated payroll is performing?

A. b, d and e

B. b, d and e

C. a, c and e

D. b, c and d

E. a, d and e

What is NOT clear from the following fragment of a business process model?

A. The payment is required before the coffee is made.

B. The initiating business event is Order Coffee.

C. The cashier instructs the barista.

D. The barista gives the coffee to the customer