M8010-238 Online Practice Questions and Answers

The ability to have multiple quotes assigned to a single opportunity enables sales people to ________________.

A. find the optimal price point of a quote

B. handle approvals of quotes

C. make quote negotiations more effective since alternative quotes can be presented to a prospect

D. Both A and B.

How do today's customers interact with a brand?

A. Customers expect the brand to provide a seamless and consistent cross-channel experience.

B. Customers expect a dedicated and independent system for each channel for more focused service.

C. Customers are increasing using only a single channel for all their interactions.

D. None of the above.

IBM Sterling Order Management was built for multi-enterprise business processes in which of the following business models?

A. B2B

B. B2C

C. B2B, B2C

D. B2B, B2C, B2B2B, B2B2C

In which deployment option is the Salesforce.com integration supported?

A. IBM Sterling CPQ on premise

B. IBM Sterling CPQ SaaS Premium

C. IBM Sterling CPQ on Cloud

D. All of the above.

What are approval rules?

A. Rules that if triggered approve discounts given on a quote.

B. Rules that determine who has to approve next.

C. Rules that are programmed into the system to facilitate approval workflow.

D. Rules that determine if an approval is necessary for a quote.

What are the complexities that an enterprise strength configurator solution must be able to handle?

A. Meet the functional requirements of the configuration problem at hand.

B. Make it easy for various user types to configure a solution.

C. Provide acceptable response times even if models grow large.

D. All of the above.

In which of the core business areas of the Smarter Commerce initiative does IBM Sterling Order Management solution fit into?

A. Buy

B. Market

C. Sell and Service

D. Service

What are manual pricing rules?

A. Pricing rules that are automatically applied to a quote by the system.

B. Pricing rules that are suggested by the system for a sales rep to use in a quote.

C. Pricing rules that always require approval by a sales manager if applied.

D. Pricing rules that allow discounting of shipping costs.

What is a key marketing capability in the WebSphere Commerce platform?

A. Marketing experimentation (a/b testing)

B. Marketing resource management

C. Marketing analytics

D. Campaign planning

WebSphere Commerce helps businesses to deliver and manage brand experience across which of the following channels and touchpoints?

A. Any B2C touchpoint, excluding B2B.

B. Web only.

C. Web, mobile, call center, in-store, and extended channels such as social networks.

D. WebSphere Commerce does not manage the customer experience.