Vendor: ITIL
Exam Code: ITIL-TRANSITION
Exam Name: ITIL 4 Managing - Professional Transition
Certification: ITIL Certifications
Total Questions: 40 Q&A
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Updated on: Jun 13, 2026
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An organization is planning to communicate information about a new improvement initiative by providing information on the IT portal, sending emails, and holding meetings with affected groups.
Which communication principle are they applying?
A. Communication is a two-way process
B. We are all communicating all the time
C. Timing and frequency matter
D. There is no single method of communicating
Which value chain activity ensures that products deliver stakeholder expectations for quality?
A. Design and transition
B. Engage
C. Obtain/build
D. Plan
The CIO of a large multi-national organization has noticed that the whole IT department are performing poorly. The CIO is committed to changing the behaviour patterns of their staff to improve performance across the whole IT department.
Which of the following will BEST help to improve staff behaviour?
A. Running safe to fail experiments that provide learning opportunities
B. Comparing the cost of delay' between work items to ensure that financially valuable work is prioritized
C. Implementing CI/CD toots to deploy software quickly
D. Adopting Kanban boards to visualise the flow of work across software development teams
The following table comprehensively analyzes the quality and value of ITIL Certifications ITIL-TRANSITION exam materials.