ISEB-BA1 Online Practice Questions and Answers

An analyst is defining the requirements for an online booking system and wishes to show the business managers the look and feel of the system in order to elicit usability requirements. What investigation technique should the analyst use?

A. Workshops.

B. Interviewing.

C. Ethnographic study

D. Prototyping.

Which of the following may be used to document the outcomes of a workshop?

A. Mind maps.

B. Brainwriting.

C. Round robin.

D. Stepwise refinement.

Every night, at midnight, a system automatically raises invoices for customers that have placed orders that day. The invoice is sent electronically by email to customers. What is the event that triggers the production of invoices?

A. Midnight on the system clock.

B. The receipt of an order from a customer.

C. The email system.

D. The batch invoice production job.

One of the claimed advantages of buying a software package is that it is possible to predict future maintenance costs with some certainty. How would these costs be classified in a cost-benefit analysis?

A. As an intangible cost.

B. As a tangible benefit.

C. As a tangible cost.

D. As an intangible benefit.

The table below shows the costs and savings associated with a project. In which of the following years does the project break even?

A. Year 4.

B. Year 5.

C. Year 3.

D. The project does not break even.

When analysing stakeholders, it is useful to produce a stakeholder analysis grid. What is depicted on the axes of this grid?

A. Objectives and interests.

B. Power and influence.

C. Perspectives and impacts.

D. Power and interest.

The change curve shows the range of emotions experienced by people when facing change. One of the axes on the graph is Time; what is the other axis?

A. Fear.

B. Self-esteem.

C. Anger.

D. Shock.

What stage of the V model provides the test criteria for user acceptance testing?

A. The business needs.

B. The requirements.

C. The designed solution.

D. The developed solution.

An airline wishes to assess the punctuality of its flights. What type of business activity would do this?

A. An enabling activity.

B. A controlling activity.

C. A planning activity.

D. A monitoring activity.

The entity relationship model below shows the relationship between Customer and Order. Which of the following business rules is correct?

A. An order may be placed by many customers.

B. A customer may place many orders.

C. A customer may never place an order.

D. An order need not be placed by a customer.