HP2-H08 Online Practice Questions and Answers

What is the difference between SATA and eSATA?

A. SATA has more drive options.

B. eSATA uses an external port.

C. SATA has lower power consumption.

D. eSATA uses a faster bus speed.

You have replaced a video adapter in a customer's workstation, but now the network PCI card is no longer recognized by the system. What is the first step you should take to resolve the customer's issue?

A. Upgrade the firmware.

B. Replace the network adapter.

C. Check the network adapter drivers.

D. Reseat the network adapter.

What is an advantage of DDR3 RAM?

A. ECC memory correction is a standard feature.

B. It is asynchronous dynamic RAM, which improves performance.

C. It is more power efficient than DDR2 memory.

D. It is compatible with DDR2 memory, which enables easy upgrades.

What is the primary function of MXM graphics modules in portables?

A. provides the ability to use scalable link interface (SLI) graphic processors

B. allows the graphics processor to be easily upgraded

C. provides high-definition hardware support

D. allows an embedded video chipset installation

Which replacement part can generate an Invalid Electronic Serial Number error?

A. processor

B. system board

C. hard drive

D. memory

Where can you confirm an HP spare part number?

A. HP Instant Reference Guide

B. HP Technology Center

C. HP PartSurfer

D. IT Resource Center

Which statements about the HP DriveLock password are correct? (Select two.)

A. It is stored in the system BIOS.

B. It cannot be reset if the password is forgotten.

C. It can be reset through User Accounts in the Control Panel.

D. It protects the data on the hard drive using encryption.

E. It can be reset by removing and reseating the real-time clock battery.

Where can you enable the Trusted Platform Module (TPM) option?

A. BIOS

B. Internet security settings

C. Windows Control Panel

D. Device Manager

How many fingerprints are required to enroll in the biometric database to enable the use of the fingerprint security option?

A. one

B. two

C. three

D. Four

The system warranty has expired and the customer is requesting support. The customer no longer has proof of purchase. Which support option is available to the customer?

A. No option is available; the system is no longer supportable.

B. The customer must pay for service and any parts required.

C. The customer must purchase an additional HP Care Pack.

D. The customer should call HP to arrange a warranty extension.