HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Online Practice Questions and Answers

Correct Answer: ABD

Explanation: To configure Health Cloud, the following steps arerequired1:

Enable the option for contacts to relate to multiple accounts. This feature allows contacts to be associated with more than one account, which is essential for modeling complex relationships in healthcare.

Install the Health Cloud Managed Package. This package contains the core objects, fields, tabs, components, and other elements that make up Health Cloud. Configure the console view. This step involves customizing the Health Cloud

console app to suit your needs and preferences. You can add or remove tabs, components, page layouts, and other features to optimize your user experience. Verify that Chatter is enabled. Chatter is a collaboration tool that allows users to

communicate and share information within Health Cloud. Chatter is enabled by default in most orgs, but you can check your settings to make sure. Install Health Cloud Unmanaged Packages. These packages are optional and

provideadditional functionality for specific use cases, such as utilization management, care programs, or provider search.

Correct Answer: ACE

Explanation: To migrate from the individual modelto person accounts, you need to do the following steps:

Enable person accounts on your org.

Configure your person account record type in the Individual Record Type Migration custom setting.

Use a CSV file and map PersonRecordTypeId to the person account record type.

Correct Answer: ADE

Explanation: According to the Health Cloud Data Model Developer Guide, Program Management is a feature in Health Cloud that allows life science companies to track and manage care programs that offer products andservices to patients and providers. With Program Management, life science companies can track the following three items about a care program: The multiple marketing campaigns that enrollees are subjected to as part of the care program. This item can be tracked by using the CareProgramEnrolleeCampaign object, which represents a marketing campaign that targets a specific care program enrollee. The products that are associated with a given care program. This item can be tracked by using the CareProgramEnrolleeProduct object, which represents a product or service that is offered to a care program enrollee. The plans that enrollees have been engaged in as part of the care program. This item can be tracked by using the CareProgramEnrolleePlan object, which represents a plan or package that contains one or more products or services for a care program enrollee. The budget and expenses of the company's associated care program is not an item that can be tracked by using Program Management. The clinical indicators thatneed to be monitored in the care programs is not an item that can be tracked by using Program Management.

Correct Answer: D

Explanation: According to the Health Cloud Implementation Guide, leveraging Person Accounts is the recommended approach to represent Members and Patients during the basic set-up of Health Cloud console for Care Coordinators and Managers. Person Accounts are a type of account that combines account and contact information in a single record. They are suitable for representing individual consumers in healthcare and life sciences. The other options are not recommended approaches to represent Members and Patients.

Correct Answer: C

C is correct because Social Determinants of Health (SDOH) are the non-medical factors that influence health outcomes, such as socioeconomic and cultural barriers. Health Cloud provides a feature that allows users to capture and track SDOH data for patients, such as housing status, food security, transportation access, and education level. This feature can help the pharmaceutical company to support patients throughout their clinical journey by identifying and addressing their SDOH needs. References: : Social Determinants of Health at CDC

Correct Answer: BCE

According to the Health Cloud Implementation Guide, the three steps that an administrator should take to ensure all tasks identify the role `Care Consultant' are: Update/Add the organization roles in the CarePlan_Role_Patient key:value pair in Health Cloud Setting. This step allows the administrator to define or modify the roles that are available for assigning tasks to patients. Update the organization roles in the CarePlan_Role_Care_Coordinator key:value pair in Health Cloud Setting. This step allows the administrator to define or modify the roles that are available for assigning tasks to care coordinators. Update the corresponding roles in theAssigned To picklist for the Care Plan Template Task object. This step allows the administrator to update the values in the picklist field that determines who is responsible for completing a task in a care plan template. Creating an ETL script to update the previously assigned To picklist values of Tasks created in the past is not a recommended step, as it can introduce errors and data loss. Updating the Care Plan Record Type custom metadata type to reflect the care coordination processes specific to the Care Coordinators is not a relevant step for changing the role name.

Correct Answer: D

Explanation: According to the Salesforce documentation, PurchasePlan is an object in Health Cloud that stores information about a plan purchased by an employer or an individual from a payer. PurchasePlan is to be used as a template for creating MemberPlan records for each member enrolled in the plan. MemberPlan is an object in Health Cloud that stores information about a member's enrollment in a plan, such as effective date, termination date, coverage type, and benefits.

Correct Answer: D

Correct Answer: ABE

Explanation: According to the[Intelligent Sales for Medical Devices Implementation Guide], to set up a warehouse that serves as a product fulfillment location to salesforce representatives in a specific region, irrespective of the account, a

salesforce administrator should complete the following steps:

Create Inventory Location and add Visitor Address as Location Address. This step creates a record for the warehouse location and associates it with a visitor address.

Create Record in Product Fulfillment Location. This step defines theproduct fulfillment location for the inventory location and assigns it to a specific region. Create a product item entry inventory, a single entry for each product that will be

replenished from industry. This step adds the products that will be available in the warehouse location and specifies their quantity and expiration date. Setting up Product Transfer and Product Request are not required steps for setting up a

warehouse location. Selecting inventory location while creating visit is not a step for setting up a warehouse location, but for creating a visit record.

Correct Answer: BCD

Explanation: To leverage Utilization Management features in Health Cloud, users need to have Health Cloud Permission Set License, Health Cloud Utilization Management Permission Set, and Health Cloud Foundation Permission Set. Health Cloud Permission Set License grants access to the Health Cloud platform objects and features. Health Cloud Utilization Management Permission Set grants access to utilization management objects so users can manage care requests and reviews. Health Cloud Foundation Permission Set assigns read access to additional Health Cloud platform capabilities4. Health Cloud Analytics Permission Set and Health Cloud Platform Permission Set License are not required for Utilization Management.