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HDI Certification Exam Preparation Resources

HDI certification exams validate core networking and IT skills across multiple professional levels. On this page, you can browse HDI certification exam resources organized by certification track and exam code, making it easier to identify the exams that match your experience level and career goals.

All HDI Certification Exams

  • HD0-100 - HDI Help Desk Analyst (HDA)
  • HD0-200 - HDI Qualified Help Desk Senior Analyst
  • HD0-300 - HDI Help Desk Manager
  • HD0-400 - HDI Qualified Customer Support Specialist