CQA Online Practice Questions and Answers

The fraction of nonconforming products is plotted on which of the following types of control charts?

A. p chart

B. u chart

C. np chart

D. c chart

Which of the following is most important for an auditor to convey at an initial audit interview?

A. A give-and-take atmosphere that focuses on compromise

B. A formal approach that is guided by specific roles for each participant

C. An interest in cooperation and open dialogue

D. A personal approach to information gathering

While performing an internal audit, an auditor notices that an operator on one shift skips part of the documented procedure. In this situation, the auditor should do which of the following?

A. Make a note on the checklist and initial it.

B. Report it to the operator's supervisor or manager.

C. Question the operator about the observation.

D. Ask another operator to evaluate the situation.

An auditor is performing an audit of a drilling machine that produces 100 pieces a day and that is showing improved quality. Which of the following rules should be used for determining the proper sample size for a fixed level of confidence?

A. The moving average should be calculated.

B. The sample size should be decreased as the quality improves.

C. The AQL of the raw material should be used.

D. A 10% sample size should be used, regardless of the change in quality.

A root cause analysis can best be described as a process that is used to:

A. evaluate corrective action plans

B. determine the basic reason for an undesirable condition

C. identify the symptoms of an undesirable condition

D. differentiate between major and minor problems

As the last step before distributing an audit plan, an auditor should have the plan:

A. approved by the client

B. approved by the auditee

C. reviewed by the organization to be audited

D. reviewed by auditee management

Which of the following authorities initially determines whether a third-party audit should be conducted?

A. Client

B. Lead auditor

C. Auditee

D. Audit team

Which of the following is the greatest benefit of an internal audit program to an organization?

A. It fulfills most contractual quality requirements.

B. It provides feedback for continuous improvement.

C. It prepares an organization for third-party audits.

D. It frequently eliminates the need for external audits.

Which of the following best describes quality control?

A. The overall intentions and directions of an organization with regard to quality, as formally expressed by top management

B. The activities that establish the objectives and requirements for quality and for the application of quality system elements

C. The organizational structure and the procedures, processes, and resources needed to implement quality management

D. The operational techniques and activities that are used to fulfill requirements for quality

Which of the following is most likely to request an audit?

A. An auditee

B. A client

C. A company's audit department

D. A company's supplier audit group