CIS-SAM Online Practice Questions and Answers

Which discovery sources are recommended by ServiceNow to populate ServiceNow software installation table? (Choose two.)

A. ServiceNow Service Mapping

B. HP UCMDB

C. Microsoft SCCM

D. ServiceNow Discovery

E. ServiceNow Orchestration

How are the Software Asset Management Professional Plugins activated?

A. They are requested from and activated by an admin user

B. They are activated by the sam_developer user

C. They are activated by the sam_admin user

D. They are requested from and activated by ServiceNow support

E. They are activated by default in the base ServiceNow system

By default, which user role must verify the successful activation of plugins by ServiceNow support?

A. sam_user

B. asset_admin

C. sam_admin

D. sys_admin

When specified during an entitlement import, which of the following is matched to data in the Content Service Library and used to create a software model automatically?

A. Purchage Order (PO)

B. Software Model

C. Publisher Part Number (PPN)

D. Asset Tag

How often is the scheduled job for the normalization process run?

A. Nightly

B. Weekly

C. Every time Discovery is run

D. Nightly for new discovery models and weekly for all discovery models that do not have a status of normalized or manually normalized

E. Immediately for new discovery models and nightly for all discovery models that do not have a status of normalized or manually normalized

What are the four tiers of software reconciliation results? (Choose four.)

A. Software License Metric

B. Software Product

C. Software Allocation

D. Software Entitlement

E. Software Publisher

F. Software Model

To run an on-demand reconciliation, which module would you navigate to?

A. Software Asset > Discovery > Run Reconciliation

B. Software Asset > Reconciliation > Run Reconciliation

C. Software Asset > Discovery > License Workbench

D. Software Asset > Reconciliation > License Workbench

E. Software Asset > Reconciliation > Run License Position Report

F. Software Asset > Discovery > Run License Position Report

Software license management (SLM) is a key component of the software asset lifecycle. What is its primary objective?

A. To convert regular per user licenses into subscription licenses

B. To track, control, and reduce software costs, including costs associated with non-compliance findings during a software audit

C. To reserve a block of licenses for a specific group of users and/or user role(s)

D. To accurately calculate annual true-up cost and total spend on a product

E. To automatically install and remove software on devices using Workflow and Client Software Distribution (CSD)

Software Asset Lifecycle has __________ components.

A. 8

B. 6

C. 7

D. 5

Additional Software Model Lifecycles phases can be added as __________ .

A. Options

B. Items

C. Choices

D. Selections