CIS-HAM Online Practice Questions and Answers

From where can you publish catalog items? (Choose two.)

A. From the model category

B. From an asset record

C. From a user record

D. From a vendor item

E. From a model

Select the three main components of the data certification process. (Choose three.)

A. Certify the certification

B. Assign the certification tasks

C. Create the certification filter

D. Create the certification schedule

E. Run the certification

Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)

A. Integrates with business services via the Service Catalog from request through to disposal

B. Leverages IT Service Management (ITSM) to manage the lifecycle of assets as they pass through their useful life as configuration items (CIs)

C. Provides input into, aligns with, and follows corporate governance

D. Improves application privacy and security adherence

E. Leverages Service Mapping to predict service impact

What are the goals of IT asset management (ITAM)? (Choose four.)

A. Optimize cost

B. Provide decision support

C. Improve productivity

D. Provide financial reporting

E. Improve operational usage

F. Track logical relationships

An event runs each night to send reminders to contract administrators about contract expiration dates (e.g., so they can renew or renegotiate the contract). By default, when does the contract administrator receive these notifications? (Choose four.)

A. 10 days before

B. 1 week before

C. 60 days before

D. Day of expiration

E. 90 days before

F. 30 days before

When does hardware normalization run by default?

A. On an hourly basis

B. On a daily basis

C. Every 12 hours

D. Upon saving

Which values does the "Asset tracking strategy" field provide to affect individual models? (Choose three.)

A. Create consumable asset

B. Don't create assets

C. Merge CI

D. Leave to category

E. Create assets

What are model records?

A. Models are specific versions or various configurations of an asset

B. Models are any computer, device, software or service in the CMDB

C. Models directly associate configuration item (CI) classes with asset classes

D. Models are anything capable of being owned or controlled to produce economic value

What hardware asset attribute should you track that is NOT part of a configuration item (CI)?

A. IP address

B. CPU

C. Cost

D. Operating system

E. Memory

Which of the following are components of the asset request structure? (Choose three.)

A. Procurement orders

B. Transfer orders

C. Stock order tasks

D. Purchase orders

E. Catalog tasks