CIS-APM Online Practice Questions and Answers

The Retail Exchange Company has all of their applications in a single system of record and ownership has been established. Which level of the maturity model are they in right now?

A. Level 1: Applications Under Management

B. Level 2: Basic Rationalization

C. Level 3: Advanced Rationalization

D. Level 4: Continuously Optimized Portfolio

APM interfaces with Software Asset Management to pull this application data: (Choose three.)

A. Product Classification

B. Software Model Data

C. Hardware Asset Lifecycle

D. Lifecycle Data

E. Vendor Procurement

When a business application request is approved, a record is created in the business application table. What is the state of the business application at this point?

A. Implementing

B. Retired

C. In Production

D. Pilot

What key components of ServiceNow does APM leverage? (Choose three.)

A. Discovery

B. Service Mapping

C. Service Catalog

D. Application Services

E. HR

What is the name of the basic plugin for the APM application?

A. Application Portfolio Management

B. Business Planner

C. Financial Management for APM

D. Application Portfolio Management - ATF Tests

What is the value of managing applications using ServiceNow?

A. Allows data collection and visualization without manual effort

B. Allows automation of retiring applications

C. Provides application owners insight to release counts

D. Provides top down strategic alignment in the PMO

What is the overall score range that a business application could have?

A. 1 through 100

B. 1 through 10

C. 1 through 10000

D. 1 through 1000

Which job will generate scores for all indicators and business applications across all profiles?

A. Business Application Certification Quarterly

B. Load Application Indicators and Compute Application Scores

C. Analyze PA scores and PA snapshot tables

D. Load TPM Risk Parameters and compute Application Service Risks

What customer stakeholder group would be interested in knowing the business value and health of applications?

A. ITSM Manager

B. Application Owners

C. IT Operations

D. Enterprise Architects

During the customer workshop, Kelly was identified as needing a role that would grant access to create bubble charts, set-up application classification attributes and assessment indicators. Which role should be assigned to Kelly?

A. sn_apm.apm_admin

B. sn_apm.apm_user

C. sn_apm.apm_analyst

D. business_planner