Vendor: Salesforce
Exam Code: CERTIFIED-BUSINESS-ANALYST
Exam Name: Salesforce Certified Business Analyst (BA-201)
Certification: Salesforce Certifications
Total Questions: 326 Q&A
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Updated on: Jun 18, 2026
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A new employee at Universal Containers just sent the business analyst (BA) a Slack message with an attachment named User_Stories_v37_final final _final.docx.
Which best practice should the BA train the employee on first time?
A. Use standard naming conventions.
B. Use acceptance criteria to define success.
C. Use a version control repository.
Over the past month, a business analyst (BA) has worked with various stakeholders at Cloud Kicks to document requirements for an upcoming Tableau implementation. A stakeholder suggested a revision to the requirements. The BA sent the updated requirements to the stakeholders and they signed off.
Where should the BA track this milestone?
A. Statement of work
B. Change log
C. Sprint plan
Which step should a business analyst take to establish credibility and convey empathy with stakeholders during discovery sessions for a new Experience site?
A. Describe work with other companies that has solved similar problems.
B. Ensure the workshop schedule consider tome zone and language differences.
C. Reiterate the project objectives and the KPIs that will be tracked.
The following table comprehensively analyzes the quality and value of Salesforce Certifications CERTIFIED-BUSINESS-ANALYST exam materials.