CCBA Online Practice Questions and Answers

Correct Answer: A

When there are large groups of stakeholders, such as in this example, it's practical to find a group of stakeholders that can serve as representatives for the remainder of the stakeholders.

Answer: B is incorrect. It's not feasible, as the question indicates, for this large group of administrative assistants to attend requirements gathering workshops. Answer: C is incorrect. You can't assume that one small group of the administrative assistants needs is truly indicative of the reminder of the administrative assistants. Answer: D is incorrect. The administrative assistants' managers likely don't know enough detail of how the administrative assistants currently do their work to speak on their behalf.

Correct Answer: D

While every project manager wants to achieve customer satisfaction, this subjective term is too vague to be measured or accounted for. What one person deems customer satisfaction may be low compared to another. Requirements need metrics to determine the level of success. Answer: C is incorrect. The subjective requirements cannot be measured or mapped to quality requirements. Answer: B is incorrect. This is not an assumption, but a subjective requirement. Answer: A is incorrect. This is not a risk, but a requirement that needs metric for measurement attached to it.

Correct Answer: D

The product scope defines all of the features and functions of the thing, solution, or service the project or organization will create.

Answer: B is incorrect. The project scope defines all of the required work to satisfy the requirements of the project.

Answer: A is incorrect. The initial high-level listing of requirements in a change-driven approach is also known as requirements envisioning. Answer: C is incorrect. Requirements foundation is not a valid term for business analysis.

Correct Answer: C

When there are customer complaints, loss of revenue, or new market opportunities, the best course of action is the evaluation of a business need. Answer: D is incorrect. Capability assessments are useful, but they happen after defining and

evaluating the business need.

Answer: B is incorrect. Issue management and identification cannot be the best answer for understanding and research customer complaints.

Answer: A is incorrect. Stakeholder assessment of implementation is not a valid business analysis activity.

Correct Answer: D

According to the BABOK Guide, documenting outcomes of discussions with stakeholders is a technique for managing stakeholder collaboration. This technique can help the BA ensure that the new BA understands the project, as it provides a record of what has been agreed upon, what issues have been raised, and what actions have been taken or planned. Therefore, the correct answer is D.

Correct Answer: B

Formal elicitation activity, the business analyst should prepare and share an agenda with all the elicitation participants well in advance of the session.

Correct Answer: A

The third component of the textual requirements is that Wanda must also identify any constraints that will prevent the solution from fulfilling the requirement. D is incorrect. To express only one requirement at a time is a guideline for the

process, but not a component of the process.

B is incorrect. To describe a situation or problem is a guideline for the modeling formats.

C is incorrect. Writing in the active voice is good guideline for the textual requirements, but it is not part of the text requirements.

Correct Answer: B

The type of diagram that meets the designers' needs of having a visual that illustrates the type of information that will be input in the system, the processes it will support, and the location where it will be stored is a data flow diagram. A data flow diagram is a graphical representation of the sources, destinations, flows, and processes of data within a system or solution. A data flow diagram can help to understand how data is created, used, stored, and changed by the system or solution. The other options are incorrect because: Option A is incorrect because a use case diagram is not a type of diagram that meets the designers' needs of having a visual that illustrates the type of information that will be input in the system, the processes it will support, and the location where it will be stored, but a type of diagram that shows the actors, use cases, and relationships of a system or solution. A use case diagram can help to define and communicate the functional requirements and scope of the system or solution. Option C is incorrect because an activity flow diagram is not a type of diagram that meets the designers' needs of having a visual that illustrates the type of information that will be input in the system, the processes it will support, and the location where it will be stored, but a type of diagram that shows the inputs, outputs, triggers, and outcomes of activities within a system or solution. An activity flow diagram can help to understand how activities are performed and sequenced by the system or solution. Option D is incorrect because a state model diagram is not a type of diagram that meets the designers' needs of having a visual that illustrates the type of information that will be input in the system, the processes it will support, and the location where it will be stored, but a type of diagram that shows the states, transitions, and actions of an entity or an object within a system or solution. A state model diagram can help to understand how an entity or an object changes its state or behavior in response to events or conditions. References: BABOK Guide v3, section 10.12: Data Flow Diagrams

Correct Answer: C

This is the most common business analysis activity in enterprise analysis. Henry is asking Janet to define the business need. The purpose of defining business need is to identify and define why a change to organizational systems or

capabilities is required. The business need is an important step in any business analysis effort. The business analyst tries to find a solution for the problem defined by the business need. A is incorrect. This isn't an example of a brainstorming

session, as it's just Janet exploring the need for the new service. Brainstorming is a technique to gather general data. It can be used to identify risks, ideas, or solutions to issues by using a group of team members or subject-matter expert.

Brainstorming is a group creativity technique that also provides other benefits, such as boosting morale, enhancing work enjoyment, and improving team work. It contains the following aims.

Production of numerous new ideas

Derivation of themes from those ideas for further analysis D is incorrect. This is not an example of requirements elicitation, though Janet's findings could lead to elicitation.

B is incorrect. A data diagram shows the flow of data into and out of a system.

Correct Answer: B

A time limit, budget limit, limit on the number of resources, and other organizational restrictions are business constraints.

C is incorrect. A technical constraint describes the architectural decisions concerning hardware, software, platforms, and interoperability with the enterprise architecture.

D is incorrect. An assumption is something that's believed to be true, but it hasn't yet been proven to be true.

A is incorrect. A schedule constraint is tempting, but this is not a valid term for business analysis. Constraints on the time limit are just part of the business constraint.