C_C4H225_12 Online Practice Questions and Answers

You want to prevent a specific coffee brand, "GALLO", from being recommended on your website, although it will still be available to purchase. How can you do this?

A. Set available to false in product catalog for all products the brand.

B. Use command (['exclude', 'brand', 'is', 'ALL']) on all pages.

C. Use command (['include', 'brand', 'is', 'GALLO']) when requesting recommendations on coffee product's pages.

D. Use command (['exclude', 'brand', 'is', 'GALLO']) when requesting recommendations on coffee products' pages.

You are about to create your monthly email report and you want to see revenue results of two different campaigns next to each other. Where can you create this report?

A. Analytics > Trends > Revenue Analytics

B. Analytics > Trends > Comparison

C. Analytics > Trends > Revenue

D. Analytics > Trends > Trend Reporting

Which mandatory steps do you need to complete before you can attempt your first API call? Note: There are 2 correct Answer: to this question.

A. Create an SAP Emarsys Customer Engagement login.

B. Create an API user.

C. Configure authentication.

D. Download the Postman collection.

You want to collect data from contacts using forms. Which forms does SAP Emarsys Customer Engagement offer? Note: There are 3 correct Answer: to this question.

A. Change Profile

B. Consent Management

C. General Registration

D. Newsletter Registration

E. Product Subscription

A contact no longer wants to receive SMS marketing messages from you, so opts out. What types of messages can you still send? Note: There are 2 correct Answer: to this question.

A. Abandoned cart

B. Order delay notification

C. Password retrieval message

D. Membership upgrade

You want to exclude domains and email addresses that should not be contacted via email at all. Which option do you need from this list?

A. Bounce management

B. Internal blocklist

C. Frequency cap

D. Reply management

Which statement correctly describes the data flow of web recommendations?

A. Recommendations are requested from SAP Emarsys Customer Engagement servers and are then displayed on the client website.

B. Recommendations are displayed on SAP Emarsys Customer Engagement servers using a PHP module.

C. Recommendations are requested from the end user's email server by the JavaScript API then the returned recommendations are displayed by the same API.

D. Recommendations are requested from the end user's browser by the JavaScript API then the returned recommendations are displayed by the same API.

In your test campaign, only 50% of push messages are delivered. The error message states "Invalid push token". What do you do?

A. Add iOS and Android platform-specific values for your messages.

B. Check your segmentation criteria and only include push-enabled users.

C. Create a silent push message.

D. Check the SDK version in your app.

You want to build a comma-separated values (CSV) file and import it into SAP Emarsys Customer Engagement. Which of the following rules apply? Note: There are 2 correct Answer: to this question.

A. Do not use field values longer than 32 KB.

B. Always use UTF-8 encoding.

C. Do not use more than 128 columns.

D. When a field does not have a value, leave it empty.

You want to update your contact database. Which of the following options are recommended when it comes to uniquely identifying contacts? Note: There are 3 correct Answer: to this question.

A. Use date of birth.

B. Use email address.

C. Use first name and last name.

D. Use an external ID.

E. Use an SAP Emarsys Customer Engagement internal ID.