BPM-001 Online Practice Questions and Answers

Most processes are a blend of human interaction and IT solutions.

A. True

B. False

The layers of BPM move from __________.

A. Bottom-Up

B. Top-Down

C. Left-Right

D. Right-Left

When examining the role of content in your process, you need to determine if your process is:

A. complex

B. process oriented

C. document-driven

D. volume-driven

______________ benefit an organization because they help to build a clear picture of what is expected.

A. Business rules

B. Business ethics

C. Business process

D. Business intelligence

Jidoka means error-free production.

A. True

B. False

Pam is gathering information to design a process. She will consider which of the following concepts?

A. Mind mapping

B. Role of content

C. Brainstorming

D. RAP model

Business activity monitoring software is usually designed to provide updates to upper management and operations managers.

A. True

B. False

Technology that enables workflow in processes are called:

A. Workflow designs

B. Workflow solutions

C. Technical aids

D. Workflow engines

What is the primary purpose of the usage of process models?

A. Standardization of business processes

B. Preparation of training material for the launch of the processes

C. Analysis, documentation and design of business processes

D. A system for measurement of process cycle times

On what are KPI's (Key Performance Indicators) based?

A. Process costs

B. Cycle costs

C. Number of involved employees

D. Strategy and business goals