What can a Task do that an Email Alert Cannot do? Choose 2 answers.
A. Tasks allow you to track the specific actions you plan to perform or have performed
B. Email Alerts cannot track specific actions.
C. Email Alerts allow you to track the specific actions you plan to perform or have performed
D. Tasks cannot track specific actions
In Spring'11 salesforce.com release Dynamic Dashboards have been launched for which edition:
A. Developer Edition
B. Professional Edition
C. Enterprise Edition
D. Unlimited Edition
When you delete a Contact, it's associated Campaign Member record is deleted as well.
A. True
B. False
Case escalation rules triggered on the last modification will be reset each time a user adds an activity or sends an email from the case record?
A. True
B. False
Define the Matrix Report.
A. Summarizes data in a grid against horizontal and vertical criteria. Matrix reports provide totals for both rows and columns. Matrix reports may also be used to support dashboard components.
You can enable Chatter in your organization without updating to the new look and feel?
A. True
B. False
A particular team needs to track individuals working on cases and the individual roles of the people working on cases. Which is the best way to do it?
A. Profiles
B. Roles
C. Public groups
D. Sharing rules
E. Permissions
The administrator wants to track data over a period of time. Which graph would he use?
A. Line
B. Horizontal bar line
C. Pie
D. Table