Francine changed Internet service providers and just set up the equipment in the home. She is calling you because she is unable to connect to the Internet from her iMac (Late 2013). You probe further to find out that her roommate is able to connect to the Internet using a PC and Francine is able to connect using he iPad 2. Which of the following troubleshooting tools or techniques would you recommend to Francine to help her further diagnose the networking issue with the iMac?
A. Restart from the Recovery System and run Network Utility.
B. Restart the iMac and reset NVRAM.
C. Open System Information to verify that the Wi-Fi card is detected.
D. Open the Network pane of System Preferences and click Assist Me.
Andrew has updated his iPhone 4s to iOS 8. He has set a passcode and signed in to iCIoud. Andrew is trying to Handoff an email from his Mac to his iPhone. Andrew's Mac is running OS X Yosemite and Bluetooth is on. Why is the Mail app not appearing in the corner of the iPhone lock screen?
A. The passcode is preventing Mail from completing Handoff.
B. The devices are not on the same Wi-Fi network.
C. The devices are not paired.
D. The iPhone 4s does not support Handoff.
There is a way to start up your Mac so that it performs certain checks and prevents some software from automatically loading or opening. What is the name of this startup method?
A. Restore
B. Disk Utility
C. Console
D. Safe Mode
A user moves a file into a folder named "my stuff' and sees this message:
'You can put items into "my stuff," but you won't be able to see them. Do you want to continue? Other
users with sufficient permissions will be able to use the items." Which of the following states has the user's folder permissions for "my stuff" been set to?
A. Read only
B. Write only
C. Read and Write
D. Execute only
Why is it important to use the Globally Unique Identifier (GUID) partition scheme on an Intel- based Mac? SELECT TWO.
A. The GUID partition scheme contains the necessary standard apps for OS X.
B. Firmware updates for Intel-based Macs require a GUID partition scheme.
C. Master Boot Record (MBR) requires a GUID partition map.
D. You should not use GUID. Apple Partition Map (APM) is the default partition map for Intel- based Macs.
E. Any of the partition schemes provided by Disk Utility will work.
F. An Intel-based Mac will not start up without the GUID partition map.
John is attempting to use Handoff with his recently updated iPhone and Mac. It is not pairing successfully. He just added home networking equipment to improve signal range. What troubleshooting step should Jhon try first?
A. Verify that iPhone Cellular Calls are turned on in System Preferences > Network.
B. Reset Network Settings on iPhone.
C. Verify that both devices are connected to the same Wi-Fi network.
D. Verify that both devices are connected to a Wi-Fi network using WPA2 security.
System Preferences contains App Store preference. Which options are provided when the computer is set to automatically check for updates? SELECT FOUR.
A. Install OS X updates
B. Download newly available updates in the background
C. Do not restart computer after updates are download
D. Disable all third-party app updates
E. Install app updates
F. Prompt for my Apple ID password when any updates are available
G. Install system data files and security updates
H. Ignore any updates that are older than seven days
Sheryl is configuring a drive on the office server to be used by Time Machine. Each of the Mac computers in the office will be set up to use that network drive. Which of the following network protocols must the server use to make that drive available to Time Machine on each Mac computer?
A. File Transfer Protocol (FTP)
B. Apple Filing Protocol (AFP)
C. User Datagram Protocol (UDP)
D. Reverse Address Resolution Protocol (RARP)
Larry just bought a new Mac with OS X Yosemite and wants to transfer his Outlook contacts and home folder documents from a PC running Windows Vista with SP2. You confirm automatic installation in Windows is disabled. What is the next step you will ask Larry to take before attempting to use Windows Migration Assistant?
A. Disable anti-virus and firewall software on the PC.
B. Start up the MacBook Pro in Target Disk Mode.
C. Make sure the contacts are exported in vCard format into the home directory.
D. Place the PC in standby mode and select it from the list in Migration Assistant running on the MacBook Pro.
Which of the following folders contains resources required by the operating system?
A. /System
B. /Library
C. /Sites
D. /Public
E. ~/Library