Apple recommends a DIMM installation scheme for the Mac Pro (Late 2013) that:
A. Increases processing power
B. Enhances graphics processing
C. Optimizes system cooling
D. Enables use of special memory modules
What step is required before upgrading the RAM in a Mac Pro (Mid 2012)?
A. Remove the PCI-e fan.
B. Remove the processor tray.
C. Remove the hard drive carriers.
D. Remove the Optical Drive and Carrier.
Where is the keyboard mapping data for MacBook Air (Mid 2013) models stored?
A. Keyboard
B. Flash storage
C. Trackpad assembly
D. Boot ROM
Examine the image.

What is this service fixture used for when repairing an iMac (Late 2012)?
A. It is used to protect the iMac housing from damage.
B. It is used to support the logic board when removed from the iMac.
C. It supports a VESA mount adapted iMac when it is being serviced.
D. It is required for the proper alignment of the iMac LCD panel to the rear housing.
Which of the following parts are built into the top case of MacBook Air (Mid 2013) model computers? SELECT TWO.
A. Keyboard
B. Trackpad
C. Microphone
D. Battery
E. LVDS cable
Which of the following 27-inch Apple Thunderbolt Display features is NOT available on the 27- inch Apple LED Cinema Display?
A. Gigabit Ethernet port
B. Mag Safe cable (85W)
C. Kensington security slot
D. Built-in 2.1 speaker system
Examine the image.

Why is it necessary to position the logic board of a MacBook Pro (13-inch, Mid 2012) as depicted?
A. To prevent damage to the microphone cable.
B. To prevent damage to the left speaker.
C. To prevent damage to the memory slots.
D. To prevent damage to the topcase with keyboard connector.
Which of the tools below is considered part of an ESD-compliant workstation?
A. ABC or CO2Fire Extinguisher
B. A ground polarity tester
C. Styrofoam screw tray
D. Metal workbench
Which of the following statements is true about Fusion Drive?
A. No special setup or configuration is required to use Fusion Drive.
B. Fusion Drive is not compatible with Time Machine.
C. Recovery HD is not supported on a Fusion Drive.
D. A user is able to specify data placement.
A customer brings his MacBook Pro (15-inch, Mid 2012) in for servicing. It is not functioning correctly and you suspect the machine has been damaged by the customer. As you inspect for accidental damage, you should open the lid and confirm that the hinges are working smoothly and inspect the LCD for cracks in the glass. Which of the following should you also do? Select two.
A. Disassemble the SuperDrive to check for debris or dust inside.
B. Look for cracks, dents, or scratches on the exterior of the system.
C. Connect the system to external speakers to check for sound output.
D. Erase all of the customer's data and reinstall OS X to test the hard drive.
E. Check for any unusual odors coming from the system, which might indicate spill damage.