A customer wants to enable a secondary dial tone when making outgoing calls for a specific group of users. Where should this function be enabled?
A. on the User Telephony configuration
B. on the Short Code configuration
C. on the ARS table configuration
D. on the System Telephony configuration
A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. They are currently on software version 8.0 and would like to upgrade to version 9.1. What application changes will they need to make during the upgrade?
A. Only CCR as it is not supported in 9.0 or higher.
B. Only one-X Portal as it is supported in 9.0 or higher.
C. All applications, as 9.1 does not support any of them.
D. All applications can be upgraded to 9.0 or higher without changes.
When ISDN/PRI calls are being disconnected, what tool should be utilized to troubleshoot the issue?
A. SSA Snapshot
B. Debug View with default filters
C. Debug Manager on DTE port
D. System Monitor with enabled ISDN L3 filter options.
When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites to ensure messaging capabilities?
A. Advanced Small Community Networking
B. IP500 IP Office Multi-Site Network
C. IP500 Voice Networking Channels
D. Preferred Edition ?Messaging
What is the recommended method for adding new users to an IP Office Server Edition in Select mode, ensuring efficient management?
A. Manually with copy and paste
B. Using the Outlook Plugin
C. With UMS and LDAP
D. With the IP Office Manager Application and custom scripts
When installing IP Office Server Edition, which application needs to be installed on a separate server or hard drive partition?
A. Web Services
B. Voicemail Pro
C. Avaya Contact Recorder
D. one-X?Portal
E. Call Detail Records
When monitoring the IP Office system using the System Status Application (SSA), which of the following information is NOT displayed by default?
A. The current time and date of the IP Office system.
B. The software version and patch level of the IP Office system.
C. The CPU and memory utilization of the IP Office system.
D. The number of active calls and the call status on the IP Office system.
For trunks with a combo card, which two types of interfaces could be present for connecting to Analog or Digital trunk lines? (Choose two.)
A. BRI
B. EandM
C. SIP
D. Analog
E. PRI
Which of the following applications would allow a system administrator to view historical events and alarms on a trunk in the IP Office?
A. System Status Application
B. Historical Reporting Application
C. Advanced Summary Reporter
D. Call Detail Reporter
After modifying the IP Office's security settings and creating new user rights, you encounter an error when attempting to save the changes. Why might this be the case?
A. The changes are already in effect and don't require saving.
B. The default Security password hasn't been modified.
C. The IP Office's connection has been lost.
D. The System password hasn't been set.