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72301X Online Practice Questions and Answers

Questions 4

Which statement about Network Routing Policies in Avaya Aura Session Manager (SM) is true?

A. A dial pattern and routing policy are necessary in SM to call from an H323 device to a Basic/Native SIP device (without an Avaya Aura Communication Manager profile).

B. A dial pattern and routing policy are necessary in SM to call from a Basic/Native SIP device (without a CM profile) to an H323 device on Avaya Aura Communication Manager (CM).

C. A dial pattern and routing policy are necessary in SM to call from an H323 device to an AST device on the same Avaya Aura Communication Manager (CM).

D. A dial pattern and routing policy are necessary in SM to call from an AST device to an H323 device on the same Avaya Aura Communication Manager (CM).

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Questions 5

A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.

Which tool was used, and which symptoms were visible that pointed to this issue?

A. List trace; PPM requests were going to Avaya Aura Session Manager instead of the PPM server

B. traceSM; SIP requests were going to Avaya Aura Session Manager instead of SBCE

C. traceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura Communication Manager

D. traceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server instead of Session Manager

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Questions 6

To receive both the 46xxsettings.txt file and the firmware updates, what are the two locations in Avaya Session Border Controller for Enterprise (SBCE) administration where you would configure the IP address that Remote Workers telephones use? (Choose two.)

A. in the Application Relay tab of the Relay Services page

B. in the Networks tab of the Network Management page

C. in the Interfaces tab of the Network Management page

D. in the Reverse Proxy tab of the Relay Services page

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Questions 7

Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base. Which 8D Methodology discipline covers this action?

A. D8

B. D7

C. D6

D. D5

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Questions 8

When a customer calls voicemail to retrieve their messages they hear "Hello, to access your mailbox..."

instead of the users named followed by "please enter your password...".

After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura

Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into AAM.

How can this problem be fixed?

A. Change clid-numbering 0 SAT form to send the correct CLID.

B. Using AAM web GUI access Administration > Messaging > Telephone Integration, write a caller ID modification rule to correct the incoming CLID format.

C. In Session Manager, configure a DigitConversionAdapter with `fromto=true' to update the `Form' header as well as the P-asserted-identity, and link it to the AAM SIP Entity.

D. Having identified the trunk group from Avaya Aura Communication Manager (CM) to AMM is public, change public-unknown-numbering 0 SAT form, to send the correct CLID.

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Questions 9

To log on the one-X?Communicator to Avaya Aura Presence Services server, what do you enter in the IM and Presence / Server field of the one-X?Communicator?

A. the management IP-Address of FQDN of Avaya BreezeTM server

B. the management IP-Address of FQDN of Avaya Aura Session Manager (SM)

C. the SM100 IP-Address of FQDN of Avaya Aura Session Manager (SM)

D. the SM100 IP-Address or FQDN of Avaya BreezeTM server

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Questions 10

After a new implementation the customer began to experience dropped calls and an `all lines busy' error condition. The carrier confirmed their service was operational and all lines tested came back good. After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.

Which pre-implementation step was omitted?

A. properly sizing trunk capacity

B. interoperability testing

C. upgrading the circuits

D. correct licensing specifications

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Questions 11

A customer reports that they cannot place WebRTC calls. You discover there is a problem with communication between Avaya Breeze TM and the Avaya Aura Media Server (AAMS). Where in Avaya Breeze TM do you set/check the User ID for Restful TLS authentication?

A. Use the System Manager (SMGR) web GUI to access Breeze > Configuration > Avaya Aura Media Server

B. Use the System Manager (SMGR) web GUI to access Breeze > Cluster Administration > General > Cluster Attributes

C. Use the System Manager (SMGR) web GUI to access Breeze > Configuration > Attributes

D. Use the System Manager (SMGR) web GUI to access Breeze > Server Administration > Dashboard

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Questions 12

In which way can you check the version of Presence Services snap-in installed on the Avaya Breeze TM platform?

A. Use puTTY SSH to the Avaya Breeze TM platform, login as cust, then execute the swversion command.

B. Use Avaya Aura ?System Manager and navigate to Elements>; Breeze>; Server Administration, and read the version displayed.

C. Use Avaya Aura ?System Manager and navigate to Elements>; Breeze>; Service Management > Services, and read the version displayed.

D. Use puTTY SSH to the Avaya BreezeTM platform, login as cust, then execute the swversion PresenceServices command.

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Questions 13

Which types of certificates can be verified from the Avaya Aura Application Enablement Services (AES) web console?

A. common a default Avaya SIP certificates

B. only Avaya server certificates

C. common and default Avaya server certificates

D. default certificates and Avaya server certificates

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Exam Code: 72301X
Exam Name: Avaya Aura Communication Applications Support Certified
Last Update: Jun 15, 2026
Questions: 95
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