Which trouble-shooting tool can be used to investigate PPM issues?
A. list trace station
B. traceSM
C. list trace tac
D. SIP tracer_asset log
Which critical Avaya Aura@ Communication Manager (CM) information can be obtained from the ECS log located in the /var/log/ecs directory? (Choose two.)
A. Licensing status
B. Denial events
C. Alarms and errors
D. A log of system restarts
E. Capacity and certificate status
When comparing two Remote Worker SIP clients, one is an Avaya Communicator soft client and the other is a 96X1SIP hardphone, which statement is true?
A. Both Avaya Communicator and 96X1SIP clients register with SM via SBCE and receive their SIP Controller List by PPM download.
B. The Avaya Communicator receives its SIP Controller List via 46xxsettings.txt file download, whereas the 96x1 receives its SIP Controller List by PPM download.
C. If required, Avaya Communicator and 96X1 clients will automatically upgrade themselves from software stored on the SBCE.
D. Avaya Communicator registers with SM via SBCE whereas the 96X1 telephone registers with CM via SBCE.
How can you check to see if the Avaya Aura@ Session Manager (SM) application processes are running?
A. Execute the SM CLI statapp command.
B. On the SM dashboard select Status Applications from the Shutdown System pull-down menu.
C. On the SM dashboard select Status Applications from the Service State pull-down menu.
D. Execute the SM status all command.
As opposed to a regular SIP trace, what do SIP messages captured using the traceSM with "a=showSM" option display?
A. the message flow details from SM100 to the PPM servlet
B. the message flow details from the SM100 to Avaya Aura@ Communication Manager (CM)
C. the message flow details from the network to the SIP container
D. the message flow details from the SM100 to the Avaya Aura@ Session Manager (SM) Call Processing element
You are submitting a package of information to Avaya Support for a case you are raising. The files that you are sending include a trace taken using WireShark.
Which file format will te file be in?
A. ws
B. pcap
C. rar
D. jpg
When running the display node-names ip command, what information is found?
A. type and link number
B. name and link number
C. IP address and type
D. name and IP address
A customer reports that several Remote Worker new hires were trying to call co-workers in the office, but noticed their feature buttons were not working. After running a SIP trace, the administrator did not see any PPM Responses coming from Avaya Aura@ Session Manager (SM).
After looking at how the call flow is supposed to go, the administrator looked at the SIP communication profile and saw that CM had not been administered as a sequenced application.
If CM had been added to the endpoint's SIP Communication Profile as a Sequenced Application, which step was missing in the call flow?
A. PPM is downloaded to the Remote Worker telephone from Avaya Aura@ System Manager (SMGR).
B. PPM is downloaded to the Remote Worker telephone from Avaya Aura@ Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).
C. PPM is downloaded to Avaya Aura@ Session Manager (SM) from CM.
D. PPM is downloaded to the Remote Worker telephone from CM.
Which additional area may require trouble-shooting for a remote worker connected to a public network, over an office worker connected to the corporate private network?
A. System Parameters ip options in Communication Manager
B. System Manager SIP User Communication Profile (remote worker settings)
C. Session Border Controller configuration
D. Media Server (AAMS) Public Network settings
How can you obtain a list of Avaya Aura@ Communication Manager (CM) alarms that have been raised today, including previous alarms that are no longer active using CM SAT?
A. Run the display alarm previous command and submit the form.
B. Run the display alarm command, then change the previous? Filed from N to Y and submit the form.
C. Run the display alarms command then changed the resolve? Filed from N TO Y and submit the form.
D. Run the display alarms command, then change the Historical?' filed from N To Y and submit the form.