Which feature of SWSS eliminates the need to repurchase software licenses?
A. software updates
B. expert support
C. license portability
D. license updates
Which sales play focuses on B2B and B2C communication?
A. HR
B. facilities
C. entertainment
D. travel
Which option lists the components of Cisco Spark?
A. messaging and meeting
B. messaging, meeting, and collaboration
C. messaging, meeting, and calling
D. messaging, calling, and collaboration
Which type of licensing has Cisco historically used for its products?
A. single-use licenses
B. enterprise-based licenses
C. device-based licenses
D. user-based licenses
How can dramatic growth of unstructured work be addressed?
A. flexible working environment and shared spaces
B. increasing the number of cubicles
C. decreasing collaboration
D. expand facilities
Which purpose of the Customer Lifecycle is true?
A. understanding why single-transaction customers are preferred
B. understanding what a customer needs between onboarding and renewing, and creating a customer for life
C. understanding when you should no longer be selling products to a customer and start focusing on new customers
D. understanding how to entice the customer to contact you when they want to purchase additional products
Which factors help determine the collaboration fit?
A. complexity and interactivity
B. audience size and distribution
C. complexity and duration
D. complexity and audience size
Which option do you need to apply a customer budget to products?
A. knowledge of who the decision makers are
B. clear understanding of the end goal
C. if the customer has any flexibility in their budget to buy additional products as needed
D. what licenses apply to each product
Which option does a Cisco Experience-Centric solution enable?
A. building incremental value from current offerings
B. adding value to investments already made
C. integrating with infrastructures, devices, and services
D. consistent experience across devices and applications
Which two of the following are concerns that an operations manager may have in making a decision on Cisco Collaboration? (Choose two.)
A. Fast adoption of organizational changes
B. How to engage with external suppliers quickly
C. Reliability of the company infrastructure
D. Go-to-market time of new products or services
E. Changing customer demands