Vendor: Avaya
Exam Code: 6209
Exam Name: Avaya Aura Contact Center CCT and Multimedia Implementation
Certification: Avaya Certifications
Total Questions: 53 Q&A
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Updated on: Jun 13, 2026
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The technician has installed a Contact Center multimedia (CCMM)email and web services to the Contact Center solution. What do the customers email and web server connect to?
A. Customer LAN
B. Contact Center Server Subnet
C. Customer server ELAN
D. Contact Center Server ELAN
A technician is installing a Contact Center Multimedia (CCMM) on a standalone server platform. The PVI Check utility returns a warning of a system readiness check problem. Which statement about warnings in the system readiness checks warning is true?
A. The software installation stops the problem and must be corrected before proceeding
B. The software installation stops and before proceeding, a step must be chosen from each warning screen as long as potential impact to confirmation that Contact Center is undisturbed
C. The software installation stops and the PVI check utility must be rerun until all warnings are cleared
D. The warnings can be ignored as long as the potential impact to the operation of the Contact Center is understood and not deemed to be applicable for the
You have installed an Avaya Aura Contact Center System with Communication Control Toolkit (CCT) and Contact Center Multimedia (CCMM). The customer has started using an outbound campaign, but an available agent is not presented in outbound contacts. Which component presents the outbound contacts to the agent through Avaya Aura Agent Desktop?
A. CCMS
B. CCT
C. CCMM
D. CCMA
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