37820X Online Practice Questions and Answers

What is the VantageTM Voice Assistant?

A. An optional licensed feature for any Vantage device

B. A Vantage application from the Apple app store

C. A Vantage application for the K155

D. A Vantage application from the Google Play store

Your customer wants WIFI connectivity.

What Is the least costly Avaya DC- IP Phone model that supports WIFI connectivity?

A. J179

B. J169

C. J139

D. J129

The Avaya Vantage"" K155 device has a telephony form factor. What does it mean to have a telephony form factor?

A. It does not Include a camera.

B. It does not have a touch screen.

C. It includes traditional dial pad.

D. It must use a corded handset.

Refer to the Scenario:

Bittersweet Coffee Company (BCC).

Your initial bid response has been designed to meet only the customer's stated needs from the RFP. Which feature brings added value to your solution without incurring any additional cost to the customer?

A. On demand call recording and reporting for any user

B. HTML based call accounting reports

C. Meet-me audio conferencing

D. Centralized management of wired network switches

For your customer, you have decided to configure an IP OfficeTM Server Edition. Using Just the primary server, which types of internal collaboration are available for the power users?

A. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses and video licenses

B. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses

C. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses

D. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses and video licenses

Refer to the Scenario: IT-FAC.

With their new IP OfficeTM, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks. In addition to the number of trunks required to extend calls, what other design issue must be considered?

A. The incoming and outgoing trunk must be digital.

B. The Incoming trunk can be analog or digital and the outgoing trunk must be digital.

C. The incoming and outgoing trunk can be analog or digital.

D. The incoming trunk must be digital and the outgoing can be analog or digital.

You are working with a customer to migrate them to an Avaya Midsize solution with IP OfficeTM. They have nine existing analog trunks that each cost $40 per month. You want to determine If It would be cost effective to go to digital trunking using a T1/E1 at a cost of $400 per month. Although the analog monthly line charges are less, what else would need to be taken Into consideration to look at the total cost difference?

A. Analog devices, such as a classic fax machine, attached to the IP Office require analog trunks.

B. Digital trunking requires an SBCE for security.

C. The cost for nine analog trunk ports versus a single digital trunk port.

D. Digital trunking needs VCM channels and analog trunks do not-

Powered by Avaya R3.x supports several different Hypervisors. Which two applications support the KVM Hypervisor? (Choose two.)

A. AWFOS

B. ASBCE

C. IP Office

D. ACCS

Refer to the Scenario: HandH Ticket.

HandH Ticket has a single administrator for all their locations. They heard about the User self- administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive. In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)

A. Button programming

B. Modify their personal directory.

C. Create personal short codes.

D. Correct their personal entry in the system directory.

Refer to the exhibit.

How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?

A. To IP Office and anchored In IP Office: A-6

B. Through IP Office, controlled by CCMS and routed to the phoneset directly: A-6-2-B

C. Through IP Office, controlled by CCMS and anchored In the Media Server: A-6-2-5

D. Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7