1Z0-1003 Online Practice Questions and Answers

Your customer requires the option for supervisors to "supervise"Junior engineers as they are performing certain activities.

For this functionality, you have created a new "Supervision" internal activity to manually link these activities so they start at the same time by different resources.

Which option is a valid wayto configure this?

A. Create a new (related) Link Template with "Different Resources" Assignment Constraint.

B. Create a new (simultaneous) Link Template with default values.

C. Create a new (simultaneous) Link Template with "Different Resources"Assignment Constraint.

D. Create a new (related) Link Template with default values.

You need to configure a property to display a list of a customer's current subscribed servicesjbn your technician's mobile device in an easily readable table format. How do you accomplish this?

A. Createa String property and use a Regular Expression to set the format of the table.

B. Create a String property and use the Regular Expression and XSL Transformation fields.

C. Create a File property and use the Regular Expression and XSL Transformation fields.

D. Create a String or File property and use the Regular Expression and XSL Transformation fields.

E. Create a File property and use a Regular Expression to set the format of the table.

Your customer wants to configure an inner step message ("B") to send an email if a previous messa ("A") has Failed.

Which statement explains how this can be supported?

A. In the Message Scenario screen's Blocking Conditions tab ofmessage B, add a condition that blocks the message when the message A's status is NOT IN failed.

B. In the Message Scenario screen's Next Steps tab of message A, add message B as the Next Message Step with the final status "Failed".

C. In the Message Scenario screen's Next Steps tab of message B, add message A as the Next Message Step with the final status "Failed".

D. In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN sent.

Which statement is correct regarding Time Slots in Oracle Field Service Cloud (OFSC)?

A. A Time Slot is a configured interval Within which an activity is estimated tostart and end.

B. Time Slot is a configured interval within which an activity is estimated to start.

C. An 'all-day' Time Slot's actual window spans from the beginning of a day's first configured shift through the end of the last shift.

D. Time Slots areused in OFSC for calculations/estimations pertaining to activity types, routing, capacity categories and resource shifts.

A dispatcher notices that there are a lot of yellow dots within the resource trace route on the map of their technicians.

Upon investigation, they find out that their technicians occasionally have to stop forabout five minutes to verify the equipment in their truck enlroute to a customer site. It is determined that this Is acceptable behavior and should not be flagged

on the resource trace.

Which configuration setting will ensure that these 5-minute stops along the route do not result in yellow dots displaying on the Map view?

A. Set the 'Departure/Parking time = 15 minutes' on the Statistics configuration screen.

B. Deselect 'Use durations reported to enhance company-wide estimations' setting on the ResourceType configuration screen.

C. Set 'Resource is considered idle if remains at the same location for more than 15 minutes and does not have started activity' on the Business Rules configuration screen.

D. Set 'Resource is considered to be at the activity location if the distance to it is less than 100 meters' on the Business Rules configuration screen.

A Company has a policy that "Gas Leak" and "Repair" Activity Types must be scheduled immediately to the nearest field resource.

In addition, the company needs to ensure that the system routes gas leaks with a higher priority than repairs.

What configuration must be used to support this requirement?

A. Set the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Gas Leak, Repair. Set the route plan run schedule = immediately.

B. Set the Activity Priority in the Business Rules screen to Property = Activity Type, Urgent = Repair, Gas Leak. Set the route plan run schedule = immediately.

C. Set a message stepthat updates the Resource ID property on the activity with the ID of the closest resource to the job when the activity is added to the bucket.

D. Create a route plan with the cost of not assigning set higher for "Gas Leak" than "Repair" and set the run schedule to Run Routing = Recurrent and Interval = 1 min.

Which option is correct when "Sharing of the skill in Teamwork" is setto "Summary" for the technicians that have the option to share skills?

A. The team gets the total sum of work skill levels of just one of the team members.

B. The team gets the maximal work skill level of all the team members.

C. The team gets the total sum of work skill levels of all the team members.

D. The assigned work skill assigned to a member does not affect the skills of the team.

Which three Resource Type Roles can share work skills, inventory, and geolocation in teamwork?

A. Tool

B. Bucket

C. Organization Unit

D. Field Resource

E. Vehicle

A customer wants to change the information that displays in theCollaboration window when an activity is dragged into it.

What needs to be modified to ensure that the preferred activity properties appear?

A. the 'Identify activity by' context

B. the 'Activities' context

C. the 'Activity hint' context

D. the 'Activity details in chat' context

Your customer does not want to manage work zone assignments for each individual technician resource because all technicians can work in the same areas without bias or preference. Which two options fulfill that customer requirement?

A. Assign all work zones at the parent level in the Resource Tree.

B. Create a single work zone with no work zone keys and assign it to all resources

C. Deselect "work zone support" in Business Rules to disable routing consideration of zones entirely.

D. Deselect "work zone support" in the routing plan configuration screen for all routing plans.

E. Create a single work zone group, with all zones included in the group, and assign it to the highest level in the resource tree.