1Z0-1003-22 Online Practice Questions and Answers

What functionality does 'Automatic Ordering' enable when checked within the routing plan'sAssignment Parameters?

A. When the routing plan runs, all of the activities assigned by routing will be ordered by their priority.

B. When the routing plan runs, ordered activities will be considered for assignment and not- ordered activities will remain inthe bucket.

C. When the routing plan runs, it will assign and order not-ordered activities from the bucket and order not-ordered activities previously assigned to resources.

D. When the routing plan runs, it will assign non-scheduled activities amongother activities scheduled for that day.

Your customer requires the option for supervisors to "supervise"Junior engineers as they are performing certain activities.

For this functionality, you have created a new "Supervision" internal activity to manually link these activities so they start at the same time by different resources.

Which option is a valid wayto configure this?

A. Create a new (related) Link Template with "Different Resources" Assignment Constraint.

B. Create a new (simultaneous) Link Template with default values.

C. Create a new (simultaneous) Link Template with "Different Resources"Assignment Constraint.

D. Create a new (related) Link Template with default values.

Which two customer requirements aresolved using work skills?

A. Activity assignments result in the least amount of travel time possible.

B. Field resources are assigned certain activities based on the level of tenure they have at the company.

C. Activity assignments do not result inovertime.

D. Activities that have building access restrictions are only routed to resources that have access to the building.

You created an event subscription via the Core API and it returned a page identifier of "170322-439 0" along with the subscription ID.

However, when you run a subsequent "Get Events" request using that subscription ID and same page identifier, the following is returned within the JSON-formatted response:

What is a valid reason why the "items" parameter is empty?

A. The Core API "Business Events" parameter is set to "hidden" within the Application beingused for API authentication.

B. There are no new subscription events as of the specified page identifier.

C. The Core API "Collaboration Events" parameter is set to "hidden" within the Application being used for API authentication.

D. No relevant eventswere specified within the body of the request

What is the significance of the order of the activity filters within the Filters sections of the routing plan?

A. The higher in the list, the higher the priority routing considersactivities matching that filter's criteria.

B. The filters are ordered such that the first filter applies to activities in existing routes, the second filter applies to non-scheduled activities, and the third to scheduled activities in the bucket.

C. Thelower in the list, the higher the priority routing considers activities matching that filter's criteria.

D. The routing logic reviews the filters from top to bottom to determine which filter, and its associated costing parameters, should be applied whenassigning the activity. Routing uses the fust matching filter and ignores the rest.

A customer has found that there are some instances where their technicians have recorded either exceptionally short (for example, "one-minute-wonders") or long (for example, they forgot to set the status to "complete") activity durations.

Given the importance of accurate data in a time-based self-learning system, which two constraints are in place and can be modified to ensure that outlier circumstances such as these do not affect future activity duration estimations?

A. "Minimum relevant duration time in minutes" and "Maximum relevant duration time in minutes"

B. "Personalize the estimation of activity duration" and "Initial ratio of activity duration"

C. "Lower limit for personal ratio to calculate duration" and "Upper limit for personal ratio to calculate duration"

D. "Minimum relevant travel time in minutes" and "Maximum relevant travel time in minutes"

Your customer wants routing to estimate accurate travel times from their resources' home locations to their first activities of the daywhen making automated assignments.

What two configurations are required to be in place to support this requirement?

A. Resource's "Start location" must be assigned for each weekday that routing should assign resource work.

B. Resource's Home Zone Centermust be assigned for each weekday routing should assign that resource work.

C. Resource's "Start location" must be configured as a shared location at the resource's parent level in the resource tree.

D. The resource type setting "Working time includes travel to first activity" must be selected.

A field technician has been assigned a scheduled, but not-ordered activity that they need to perform later in q given day.

Their company has a policy that requires their technicians to perform some advance testing as an administrative task prior to beginning work on these types of activities. Which option enables them to account for their time performing these tasks?

A. Create a 'start-after' link template between the preliminary work and the scheduled work.

B. Select the 'Prework' action from within the activity record in Oracle Field Service Cloud (OFSC).

C. Add a new 'Prework' custom property to the'Edit/View activity' context in Oracle Field Service Cloud (OFSC).

D. Create a 'start-before' link template between the preliminary work and the scheduled work.

A customer wants to configure the OFSC GUI to show when a resource has not activated their route by the exact planned shift start time and send an email to theresource's supervisor.

Which two options are true regarding how this requirement is supported?

A. Configuring a message scenario using the launch condition "Route is not activated" will also enable the Alert Setting "Route has not been started x minutes after the start time of resource work day".

B. The Alert Setting "Route has not been started x minutes after the start time of resource work day" should be configured for 1 minute(s).

C. The Alert Setting "Route has not been started x minutes after the start time of resource work day" should be configured for 0 minute(s).

D. The configuration related to email notification must be performed in the Message Scenarios.

Which three statements are trueregarding resource calendar options?

A. Shifts can be used within a variety of work schedules.

B. Nonworking time is used to identify known absences such as vacations or holidays.

C. Nonworking reasons are set by default and cannot be modified.

D. Holidays for calendars are defined using the configuration option of Holidays.

E. Work Schedules can contain combinations of shifts and nonworking times.

F. Working time can contain multiple work schedules.